SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Network standards: IEEE 802.3, IEEE 802.3u,IEEE 802.3ab,IEEE 802.3x
Delivery ok but not tried yet
Look great.. fast shipping.. Haven't tried it yet but looks very good
Well received, but not tried yet
All good, thank you guy's.
Good switch, recommend it if you need one
Delivery for a month to the point of issue. Who there writes that is not gigabit, initially check your equipment for speed support!
Work Excellent
Thank you!
All right
Very good. The truth is, I expected a little less stability on the net, but it works very well. Let's hope it lasts.
So far plug & play and it works. No (major) heat dissipation.
Normal scroll, everything works and at full speed.
Reçu en 25 jours mais il y a eu nouvel an chinois donc je ne tiens pas compte du délai très bien emballé et protéger ( en vrac pas de boîte d’emballage) . Très petit donc ne prend pas beaucoup de place fonctionne très bien a voir dans le temps très bon achat
Hung at customs in Russia for a month, did not allow, the money was returned as soon as asked without breakage
The parcel received delivery fast thank the store recommend
ok
Great. 1Gbps
Arrived in good time, Thanks :)
With Category 5 cable I did not hunt more than 100Mbps, by switching to category 5e cable it worked properly, in my case 300Mbps.
Thank you work correct to start, to see for how long.
It's OK. Works as stated.
Pas assez puissante
It works perfect. Fast shipping
Perfecto. Tamaño reducido. Funciona muy bien. El transformador va incluído. Es gigabite, muy bien.
Phenomenal, fast and running all 3!
Perfect and very fast.
KuWFi 8Port Gigabit Switch Ethernet Smart Switcher High Performance1000Mbps Ethernet Network Switch RJ45 Hub Internet Splitter Yes - it works I' very satisfied.
Product conform to the description, delivery in 20 days with Post tracking is top, protective packaging for transportation is great, I tried the Rj45 switch nothing to complain about, I recommend this store.
!
I will test it
ESTUPENDO FUNCIONA MUY BIEN
Ok well received the parcel