SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine, I got safe and sound. Heats good.
ok
It came quickly delivery 3 days all well heating works but the vibration was weak thought it would be stronger and so everything is fine
Massager is just super! Definitely recommend to the accountants sitting for several hours at the working table!!! Wow effect
Love it : )) beautiful and on time. Thank you store
Отлично работает, много режимов вибрации! Для расслабления самое то что надо
Very well arrived it was delayed but within the limits
Ordered on November 28, and came on March 9. Very long delivery. I liked the goods myself. Very powerful vibration, expected that it would be worse. Three power modes, five massage programs, separate each zone can massage and adjust the vibro power. Heating is very weak, but there is. The ass's barely heating. But overall satisfied. You can take it.
Works. vibrates. Reduced the ball for the fact that the power supply is 2 or either clearly weak or poor quality-burned after 2 days.
It came quickly. The truth works well, I do not understand whether there is a constant heating or it somehow turns on and off. And tact, I advise
Quality product as described.
Thank you very much received everything works.
The product is excellent for this money, quality and functionality is also excellent. Better than expected. Thank you for the feedback of the store and pleasant communication everything is super!!!
Excellent I love it. Works very well.
Works well, all modes, came very quickly to the point of issue. Looks decent, there is no smell! Purchase is happy!
Product conforms to the description, correct vibration with many programs
super
Very good !
Super!!! Vibrates well, relax
Came quickly. the quality is excellent.
All delivered! I'm happy with the purchase. The store is well done, helped to correct the order error! Recommend!
Everything is super. Recommend.
well,it is vibrating massage
It goes perfect and works very well. I hope it lasts long. I recommend the store is kind and punctual.
Many thanks to the store for the fast delivery. Seller recommend.
Everything came in working order. Heating and massager works. It's been 3 months.
Several steps of vibration, there is strong. But very noisy sound does not allow you to relax.
The order came quickly, the purchase is happy, everything works. Class!
Very good quality product. It has a pretty good leather feel. It's very comfortable, it's padded. It has a lot of types of vibration pattern. Although the heat takes to appear, it's pretty good. I have been pleasantly surprised by the comfort and touch you have. Highly recommended. Good communication with store and fast shipping.
Very good store
Received, until unpacked, the package is not broken. It came in two days)
Its alright. Not the best massager in its class.
Päris hea on. Võtsin kõige kallima varjandi.
Заказ пришёл через несколько дней. Все работает.
The product took enough time for delivery.
Massage is powerful, works properly. Heating is good. It grieves that heating does not work without massage. And for some reason, they did not bother to make the instruction in normal English at least. Some kind of Martian language. This is not difficult to make one instruction for all goods. So 3 points
Заказ пришёл достаточно быстро 4 дня до московской области, но вместо масажера прислали ёршик ♀️, написала продавцу быстро отреагировал решил вопрос через два дня привезли масжер, работает хорошо, продавца советую.
Only need hard surface for more effect)
It's going great if you don't like massages too strong.
Honestly, my expectations were not justified Don't waste any money.
As described. It is noisy when on the couch. It is a vibration feeling. Love the heat function.
I bought it because I tried with my friend. Brought a cheerful and friendly girl-Courier. Very convenient is a massage chair. Very nice massages the body. Even in the period of the pandemic less pulls on Thai massage Take it will not regret it. Especially athletes and elderly people recommend. Thank you store.
Thank you very much, everything works fine, I really liked it!!!
Good massager.
More vibration massage than just massage) for your money-excellent!
for £30 I do think its effective it's a nice thing to own you can feel the heat aswell. feel relaxed after. it's a tad small so if you move up.and down you can get into the right place. but I put mine on the floor and layed down on it and I like it . plugs straight in really easy to use. I think it's something I will use every eve
Only vibration!!! As such, there is no massage!
Delivery to the door 4 days, everything works, about quality later I will add when I give my husband
I came very quickly, in 5 days. For that, thank you. Massage only by vibration. I did not think very much, but my husband liked it. Sitting massage is not very, better lying down, so it's better to relax. They didn't try it in the car. Heating did not feel, maybe you need to lie down longer. For such a sum it seems expensive, took for 2600 rubles.
Nice product for this price. Arrived very quickly and in good condition