SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered the massager 07.11.2020. The delivery time on the site was indicated on 26.11.2020. Really the goods came 16.02.2021. I shoot stars because of the long delivery, I ended the protection of the goods and almost ended the period of opportunity to open a dispute. The store responded promptly to the requests, extended the protection. There is no parable to the seller. Itself did not read or understand in the description, the massage is made by vibration, additional tabs that twist and massage No.
Very fast 3 to 5 days. Everything works. Several modes, warms his back. Recommend. All as in the description
Great product! Great Store! we will order more. thanks to the store.
Delivery 2 month. Everything works. The goods are satisfied.
producto estupendo. encantada. muy recomendable
Thanks. The order was received quickly.
Until eight century vibration operation possible cost performance is good almost equal how Brown, yet all summer
Very noisy massager .., vibro .. Heating works. The store many thanks to the young woman.. Immediately sent, and very fast delivery.
One minus for a long time I drove Ocala for two months, and so works Baral the most complete set, my family liked it,
I found this product not goe for me
Got it, it works. The truth did not understand whether the heating works or not, well, we will see further. It came six days before it went off. Who writes that the motors are not very much I do not agree with you.
Товар прибыл достаточно быстро. Упаковка и товар не повреждены. Доставка до дома. Опробовала в двух положениях на кресле и на кровати (на плоскости). На кресле мне не понравилось - должен быть больший контакт с телом. Когда лежишь лучше ощущаешь и тепло и вибрации, да и расслабиться проще. Вобщем товар и продавца рекомендую.
The overlay came very quickly, from a warehouse in Russia or even in Moscow. Everything works, vibrates powerfully, at the fastest modes, vibration is even very audible. It heats well, though it does not heat very quickly, in my opinion, the native Skoda heating is much faster, but perhaps because the skin is cold in the cold, and the velor is Overall satisfied, OK!
Super product. Strong, demanding material, many functions (18), strong, adjustable degree of massage. I heartily recommend it. The delivery, on the other hand, was very loooooooong.
Not really heater
Delivered quickly. Great goods!
ok
.шнур от пульта коротковат. с продавцом не общался
Stiprus masažas Labai kokybiskos medžiagos Labai garsiai Dirba
Estaría guay poder poner el calor sin poner la vibración del masaje, así lo podría usar más mientras trabajo, porque la vibración es un poco ruidosa, pero realmente, ayuda mucho a la relajación muscular de la espalda. Ahora mi único problema es que mi chico no me lo robe (tendré que comprar otro)
Cool bug, but waiting for something serious from her-not worth it. Massage with vibration, without kneading; several modes, all work, apparently, as planned by the manufacturer. I bought my father, because his back hurts, but I tried the same on myself... the verdict-I would not take it, and whether he would like it-I'll see. I'll drop it later in the doppa. Comments when he tries and will tell him if this massager helped him.
The thing is good many modes, there are different speeds heating works on the look of a decent coating (eco-leather) let's see the Ka for a long time, and so all the stated
The actual does not correspond to the expected one. More noise than vibration. Heats yes, but a warmer for such money?
parfait
the item arrived in good condition but the massagei is really loud even on the lowest setting other wise works fine
Everything is clear on the description. Vibration is quite normal. Of course it's not a full-fledged massage chair, but it's relaxing.
Thank you!
очень хорошо массажирует
All Super !!!!
The product has not convinced me absolutely, when lu arrived only that makes it vibrate, it gives little heat and parq me does not perform its function. Communication with the perfect store, the order took 2 days to arrive and since I had free return I returned it and they gave me the money. Out there no problem with the seller
It's okay.
Parfait
Hope for a long time
In general, massage due to vibration motors. Motors work in different modes, nice, but I do not think that more. The material type dermantin, I suppose quickly the tube will :) heating as yet as it is not very noticeable. Comes with a power supply and adapter for the car. In principle, satisfied)
Everything is fine, I got safe and sound. Heats good.
ok
The order came intact, but unfortunately it took a very long time! The track was tracked, so I had to go to the Mail constantly to find out about the goods! And so everything works fine!
It came quickly delivery 3 days all well heating works but the vibration was weak thought it would be stronger and so everything is fine
Massager is just super! Definitely recommend to the accountants sitting for several hours at the working table!!! Wow effect
Love it : )) beautiful and on time. Thank you store
Отлично работает, много режимов вибрации! Для расслабления самое то что надо
Very well arrived it was delayed but within the limits
Ordered on November 28, and came on March 9. Very long delivery. I liked the goods myself. Very powerful vibration, expected that it would be worse. Three power modes, five massage programs, separate each zone can massage and adjust the vibro power. Heating is very weak, but there is. The ass's barely heating. But overall satisfied. You can take it.
Works. vibrates. Reduced the ball for the fact that the power supply is 2 or either clearly weak or poor quality-burned after 2 days.
It came quickly. The truth works well, I do not understand whether there is a constant heating or it somehow turns on and off. And tact, I advise
Quality product as described.
Thank you very much received everything works.
The product is excellent for this money, quality and functionality is also excellent. Better than expected. Thank you for the feedback of the store and pleasant communication everything is super!!!
Excellent I love it. Works very well.
Works well, all modes, came very quickly to the point of issue. Looks decent, there is no smell! Purchase is happy!