SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quick shipping. Item as described. Thank you
All right. Arrived earlier than expected
Pretty okay for this price.
tal como se describe muy útil
useful
Stand meets my all expectations. Looks exactly the same as the pictures stores. Recommend buying
Всё чётко
Удобная штуковина на кухне.
Everything is perfect. The article description is in accordance with the product received.
Identical to the picture
I wouldn't...
Thank you very much, I liked everything. the parcel came quickly.
Convenient, compact fixture in the kitchen
All right
It came in integrity and safety
love it
The green piece can hold the lid. And spoons. Large surface with textured lines. But there are no rubberized legs and it slides over the surface. But that's a good idea.
Di buon materiale plastico. Svolge il suo compito regolarmente. Sino soddisfatto.
Corresponds to the description. The plastic is strong. No smell. Keeps the big and small cover well
very good, also with heavy lid
Хорошая вещь для приготовления обеда, стол теперь чистый
good
ok
Good
спасибо! товар пришёл целый, соответствует описанию.
Everything ok
Good quality.
Не пришёл, деньги вернули
Good quality
Very useful, practical, good kitchen accessory.
too slow
Good product
Delivery is quite fast. It is convenient to use, especially for wooden blades, which usually fall everywhere.
Supi good arrived and well packed
As described
Normal sub-pad, comfortable, compact.
Great practical items, easy to clean
מעולההה
Great fit! Fully corresponds to the description. I recommend both the product and the store! The color in the photo is not the same as in reality-in the description of the goods 100% such!
Reçu très rapidement et produit conforme à la description. Je n’ai pas eu besoin de communiquer avec le vendeur donc tout va bien!
Super
The goods came in time. I ordered two pieces, one as a gift. Unfortunately, one of them was damaged during transportation (a piece of plastic because of the squeeze fell off) wrote to the store, he agreed to return a part of the money, but through. Unfortunately, I don't have that wallet. I carefully glued the fallen part and use it. I can say, the thing is very useful and like. Wishes to the seller more carefully and carefully treat the packaging!
Good item solid and stable good reception and waiting normal for send thank you☀️
The quality of plastic is lousy, around the edges is obloy. Nevertheless, the stand performs its task.
Very useful thing!! I'm glad I made this choice! Covers well holds!
Plástico rígido, con una buena capacidad para poner las cucharas. Vale la pena esperar por el envío.
Nice colour, good quality and very quickly delievered.
U
Era lo que buscaba ya no lo pondré más en la encimera. eso pasó a la historia muchas gracias por los inventores
All as in the picture. It is convenient for me