SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product came very quickly, the only negative, is that it did not work and did not charge, the case and the charger itself were very heated. There were also scratches and chips on the body of the device. Opened dispute, money returned
Super
top
Falta potencia, pero aspira
I ordered 17.02 received 4.03 in Belgium. Not yet tried
ok
bien
Never received .. Too bad. I was refunded
Delivery 2 weeks, works, but to the case there is a small scratch
It came. The traction is weak. I pull the hand so that even sulfur from the ears flies. And here just useless luminous thing turns out
As advertised. Suction power has level settings but could possibly have a settings that is one increment more powerful. Otherwise gentle and OK for babies.
For my taste it's not muyyy powerful but good is fine
the purchase came on 1 week to Israel, great store!
Bad pulls, I would say that only very very liquid can collect, and from the depth it will not get
Just like it's in the picture
работает на все 10 даже ребёнок не боится
The package arrived quickly, recommend
Well packed. delivery to the Rostov region just over a month. Not yet tried to use for purpose
Thanks to the store fast delivery and excellent quality came very well packed, follow the seller and send messages very nice thank you
Normal aspirator charges from the network with its function copes
Came a whole, works
Aspire Little
vendeur sérieux
prima
In appearance, qualitatively made, fully equipped, came quite quickly, I was satisfied with the purchase, I recommend
Comme sur la photo.
I didn't check it out, it's not gonna suck.
Good
Well and does not make too much noise
Quality is not very. Came in a bag even without a box. On the joints, the glue sticks out
A little late, although packed perfectly. Sucks, well, not straight wow. The child's not scared.