SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivered by sdeck, with him there were problems, so the delivery took a month, although sent quickly. The mat expected thicker, 1 cm no, but it is clearly thicker than my previous one, tight enough
Siunta keliavo 2,5 mėnesio. Kokybė-Gera.
Great mat. I have 2 years, with constant training and everything is good with him. Recommend
Ok
чуть узкий, атак нормальный .
Great mat!!! Soft, quality
It took over a month to arrive, but really good quality, nice and thick and surprisingly light. The material is a vast improvement over the yoga mats I know.
It came in 5 days. The quality is good, the smell is a little there, the thickness and size correspond to the description. Lying down and doing convenient. Comes with a backpack and a strap. I advise you to purchase.
Good soft mat.
Delivery from Russia to mo-5 days. ordered grandchildren for YOGA 4 PCs. For 840 rubles cost. Sent a box. Packed well, complete with a cover and a handle for carrying, a mat of excellent quality. Soft, the edges are stitched. Respect to the store and good trade!!!
Quickly corresponds to the description
Fat One! Left to check slip or not
Excellent mat for classes, quite thick and soft. Everything corresponds to the description. Remeshek and carrying bag included. There will be dust-but it's not a minus, just wipe the mat on time and will be comfortable! The goods were packed securely, sent quickly, arrived молниеносно, as the cargo drove around Russia.
Very fast delivery-the order came in 10 days. The mat is very good, thick enough, soft. Everything corresponds to the description. Remeshek and carrying bag included. On a black rug immediately visible dust-but it's not a minus, just timely wipe the mat and will be comfortable! Seller recommend! 5 Stars!
Very happy with the quality of the yoga mat. Much thicker than the one we were using from Walmart. The bag it came in is very basic, but works well at home. If you want to take the mat to a class I'd buy a more durable bag.
Great mat
Very good
Much thinner than other store at the same price. Not cool. And the seams are curves. In general, I do not recommend.
The goods came in 2 months. Soft mat, back after exercise on it does not hurt, but the coating is not durable, after 2 weeks of use, defects appeared on its surface.
The mat is excellent, soft, thick, anti-slip
The mat is very quickly arrived. However, I was somewhat startled, because the complete package and the mat of indoor wet goods. The mat itself is for yoga in my opinion not suitable, because me to slippery. For a workout it would have good usable.
Excellent carpet, complete with a simple screed and a cover.
Well, somehow a little expensive for such a rug, I thought the quality would be better. But still one of the main pluses-one layer is enough to make the knees comfortable. There is a feeling that it will crack because when you put the feet more width than the shoulders, it is so stretched, what's going to burst... My weight is 78... But in general it will go.
Delivered quickly, Good Goods
It's perfect for Yoga and Pilates. Excellent quality and shipping from Spain in 2 days. Perfect! Highly recommended
Perfect very comfortable and tough I strongly recommend
The delivery is very fast and the carpet arrived in good condition. I have not used the carpet yet but it looks a little fragile, I do not know if the material is resistant to the practice of sports.
All in a complete set, a very nice mat, not a single zarapinki. Thank you store. True, the Russian Post did not bring home, I had to go to the office myself.
Nice mat! Very fast delivery. Thank you!
A good mat for exercises, there was no strong smell. Soft enough.
The mat is super, the quality of the delivery is fast. the store is sociable, I recommend.
Very fast arrived in 3 days
Soft, this is the main thing
The goods came exactly as in the description. It was well packed, in the kit to the rug there is a cover with a handle and another strap for carrying without a cover. Everything is done soundly and conveniently. I took a mat for fitness on the floor, I have a very cold floor, but this mat copes with its task.
Super fast shipping, order sept 21 at 16:30 and delivered from 23 to 18:30h. It's chubby and light, it weighs almost nothing, ideal for carrying it with your carry bag and rubber rings so it doesn't unroll. I liked it very much, it's very soft to the touch and pretty. Super recommended!
The goods came a little crumpled on the edge, but it's not scary, it's soft, how lay almost fell asleep, high, I advise!
great!