SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On trial.
Super well, I love it, I absolutely recommend the product, I arrive very fast.
Hello. It works perfectly. From the intensity of the laser I think it's going to be fine, although this looks over time if it does its effect
I arrive much earlier than expected comes well packed to chile demoro 2 weeks instructions come in English but there is an app that taking a photo translates the full text. Plug type for chile C. Now to try it
Everything perfect now needs to see if it works
I ordered on March 17 and arrived today on March 29, quite fast, I am surprised. Well packaged, now it's just test it and see the results.
I arrive super well packed and intact. It was delayed to arrive because of mail problems chile, but the store sent everything even before the established time and then worried whether it came or not. So highly recommended.
Быстрая доставка, очень красивый аппарат)
More not tried, it looks good. It's fast.
Verry Happy
Very fast delivery, works, however the glasses were broken. Thank you
I got the package in 20 days, the machine is exactly what the store announces, I have already used the depilator several sessions and the result is effective, if I would buy it again
I get there, but I haven't used it yet.
Quickly arrived, God bless him
Super packed epilator. Wypróbowalam on a piece of leg is not parzy. No allergic reaction.
Article conforms to the description not tried yet
Thanks for the fast delivery first time used and it works well.
Fast delivery, well packed, complete with glasses, everything works, hair removes. Tried on the Mah, bearable and really effective! Recommend!
So far, wonderful
Se and bien
It came even earlier, well packed, works.
Arrived in perfect condition and works very well
Arrived early. Only tested if the flash works... OK In 30 days back to give my feed back.
Unfortunately, the goods did not come to me, for some reason the goods were returned to the store, for some reason it did not pass the control at customs and it was sent back back. The seller immediately returned the money to me, of course very sorry, since I really waited for it... what exactly happened there and why returned, I do not know put 5 points for the seller of
Thank you to the merchant a beautiful product and in good condition I recommend buying but I did not check its effect and came in good condition did not test its effectiveness
The product arrived early, well packed and working perfectly. Exactly like the ad.
Come quickly. Whole, just one point out of the glasses. Feedback additional on the result
Super satisfied! Very fast delivery
Thank you so much... For tests need more time, sorry
stiglo za mjesec dana....još nisam probala proizvod
Exactly as it is described. Shipping was nearly 14days to Tokyo. Touch and feel is good, don’t have bad chemical plastic smell. Gotta use this few times to know how effective the beam is.
Отличный товар , все работает. Продавец прекрасный , предлагает помощь , сразу же отвечает. Рекомендую
حلوووه وخفيفه
konečne zásielka doručená
Corresponds to the photo.
Still has not been used
my friend likes it... later i'll send picture
At the moment everything well works that is already something, it is clear that I cannot tell you yet if it removes or weakens the hair, in a few months I will tell you if it has
01.03.21.- 22.03.21. довольно быстрая доставка. Проделала процедуру 4 раза и ничего не поменялось... но надеюсь, что современем поможет избавиться от нежелательных волос. Потом дополню отзыв. Общалась с продавцом - отвечал моментально на все вопросы.
Arrived very fast, good package. Haven't tried it yet.
Es tal como se ve y funciona, ahora falta probarla haber si da resultados
Got it all. As long as we test. The parcel came quickly
Products arrive quickly remains to see the results
Article as described, missing proof
Works, now just wait the result
He arrived very quickly, now to prove that this product.
I love the product, it doesn't take long to get to chile, it's just like the photo, and I'm starting to try it, looking forward to it working, but happy with my
Excellent service, arrived with no problem and arrived at the expected, so recommended 100%
SHIPMENT DOTARŁA VERY QUICKLY, ALL IS OK
It took a little less than 10 days to reach chile, impeccable now lack to test effectiveness, but comes complete good product