product descripition:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Only hands ar not holding to good, but its small problem. Good product!
Perfect. Thank you, I'm waiting for others
Fast shipping! All the details are in stock, for this price is excellent quality!
top
For 793 rubles an excellent designer, came in packages. You can collect 6 different modifications. Immediately collected a fire truck with his son. Quality is good, quite! Does not smell. Of the minuses-not a successful scheme of assembling the machine, the parts are not fixed and when the game falls off quickly.
Excellent designer grandson is very satisfied. thanks to the store I recommend.
Fast delivery. Good workmanship. Recommend
Perfect!
Delivery very fast
Delivery to Kharkiv three weeks by the mist express service. The product corresponds to the description, bought for a gift. With the store did not communicate
The set is good, but came without a box. Only one transparent package with details and instructions.
The quality is average, the stickers all had to be thrown away, torn off with paper. Some details of the child does not have the strength to press well.
top
A decent toy for your money. Shipping pleased
Delivery fast! all packed in a separate bag
Very good
Thanks for a nice,smooth transaction.
Neatly packed. Clear drawings join
I ordered 14.01, in Riga I received-11.02, the designer is good, only the details, very small.
Bardzo fajny gadżet. Dzieci zadowolone. pięknie wykonany trochę szedł do Polski. Polecam sprzedawcę. Jeszcze coś zamówię. pozdrawiam
Corresponds to the description. Delivery to the Saratov region 2 weeks, chose pickpoint came through DPD self-delivery, surprisingly a common package with others. Shop (I made an order on one day). The child is happy, the first machine has already assembled itself, all the details are easily put. We will order other models.
Looks like Lego
The goods came in 10 days
The Lego bricks are today arrived, hope it is all completely. The shipping was not fast, is perhaps to Corna!!! Otherwise I can this shop only recommend and'll there also Always buy again. Many thanks and best wishes from Germany Sylvia
Todo bien aunque esta sin abrir ni comprobar.
Viskas outlets. Detalės visos, instrukcijos aiškios. Typewriter pakuotės nebuvo , tiesiog permatomam maiše buvo atskiri maišiukai.
Good quality and instructions.
MEERCI
The pieces don't fit too well. The arms of the dolls fall down. My son is a little disenchanted. Although for the price you cannot ask for more Otherwise it has arrived quite quickly
Super fast, very satisfied with the agility.
Very good N
Excellent Product
Es como aparece en la imagen. Fácil de armar, viene el instructivo en imagen.