SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good spoon. I expected the worst, but everything is fine. Silicone totally.
Очень качественная
A good spoon, no chemical smell, soft, sinking, safe, came in a couple of weeks.
Good quality and cheap spoon
The spoon is excellent. Easy to clean, the baby eats from it with pleasure. Deepening a small, very convenient when feeding a baby, which only tries to feed. From other spoons everything is blown with air. Yes, and all to a drop of dishes you can collect such a spoon)
Ложечки пришли целые, каждая в своём пакетике. Мягкие, силикон приятный.
.
Very good quality. Arrived in 1 month
Satisfied good quality, very flexible and the colors correspond well to the real
Хороший качественный футляр для ложечки. Теперь будет удобно хранить и можно брать в путешествия.
Хорошая ложечка. Мягкая, удобная деткам с рождения. В ней давала лекарства от коликов. Заказываю уже вторую
отличный товар, пришла посылка быстро, спасибо большое!
I ordered a second spoon, the quality is good!
мягкая ложечка, хорошая
Very nice and well made
The case is perfect, thanks and the spoon is very soft very good!
We loved that it's all silicon and it feels great
A good spoon, soft silicone, came relatively quickly. Recommend
The spoon came with a marriage ((
Excellent soft spoon, very comfortable, I order a second time, all rubberized, the child does not hurt himself, I definitely advise!
Cool spoon with case, fast delivery and all the whole
Rewelacja
Beautiful, prettier than I imagined
Spectacular
very nice quality, love it!
Spoons are very cool! Soft and comfortable. I took blue and green. We have been using for more than a month, I like everything. That's just painted transparent silicone from carrots, but it became not orange, but a little with Green on the functionality does not affect. Mine's in the dishwasher. Sent quickly and arrived quickly. I did not communicate with the store. Product and seller recommend.
Excellent! No smell! Comfortable! Beautiful! Recommend!
I order the second time, the quality is excellent, just wanted in a different color)
Excellent spoon, I recommend.
All Super
very soft spoon
Great spoon! Very comfortable! No smell! You can boil in the sterilizer.
The spoon is very good, I order the second time (the first took without a case) to take with me on the road.
Spoon Super, soft, beautiful. But at the temperature does not change
Soft silicone material, perfect for use that you must do, to me it serves for weaning my little girl so perfect for this use as it does not scratch and nn is hard
Cool spoon, soft. Very satisfied!