SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
7 working days from China to Poland with Inpost... Just wow. And realy good quality.
As described, it is demoted by the temporal Philomena
It's like the description. The burner deserves some attention. At an ambient temperature of + 12 ° liter of cold water boiling in 38 minutes. Fire 1 egg in a frying pan in 5 minutes. Burning Time full filling (100 ml) ~ 70 minutes. Tried to blow on the flame on the side at an angle of 30-45 °. I blew almost with all my strength, trying to shut up. I didn't. It pleases, because. The wind in nature will blow definitely weaker than I did. I used "heads" from rectifier-they are many and they are not sorry. They burn perfectly. Decided to order one more-let them work in pairs, and the fuel will last for 100 years.
48 days to Moscow. It came in a general package with a bunch of other parcels. Maybe it would have come earlier if it hadn't been for facap at Chinese customs. Who knows? Good stuff. Checked, works. It burns perfectly. I don't know what else to write about the alcohol burner. Took for 660 rubles. Recommend.
The heads are burning well, the mooners will understand me. 0.5L boiling for 10 m
Very good yo
Goods consistent with the description, well-made.
Good at business. A liter of water will boil in 15 minutes. Shipping fast. Seller respect.
성능이 별로 입니다
Alcohol is clear. Maximum heat when warm up. I advise the goods.
Okey
Description corresponds, delivery is fast.
Everything is super. Everything's fine.
Ordered on December 29, came on January 13 to Kemerovo, sent the next day, after payment. Everything is exactly as in the description, the packing is good, the box is slightly crumpled, but the burner is without damage. Burns well, took for winter fishing, from candles is not good, in the gas burner, the gas exhales to 10 ° in 10 minutes, dry fuel burns very quickly and shoots in different directions, and this compact, filled with gravel and sit in warmth, and a tea if desired, you can swing. In general, satisfied, the burner is good, we do not sell such. To store many thanks for the goods and fast delivery. It is recommended for winter fishermen. All NHCH and health are more complicated.
ok
perfect
It's perfect and works very well. I certainly recommend it.
Delivery 10 days, tested on the heads of Sam-works, now on fishing.
Exactly as described & as photos depict . Quality looks good it's well finished off so fingers crossed it will be as good in use although I cannot try it out under current situation with bad cold weather so I've only tried it indoor.
Super quality at the top
Tested with a small pot. In 2 minutes did boil water. Great product, small and functional
Usable, but I'm not very sure if there is any kind of fabric placed in the wall of the stove to absorb alcohol.
26 days to arrive in Colombia. Perfect condition. I recommend it
Everything is super burning norms
Всё супер. Брал в грузовую машину, чтобы лишний раз газ не разматывать.
This is my second this type of stove works so how should
Perfect just like the photo, works very well
The burner is really good, it's nice to take in hand! But where to get quality, not poisonous alcohol!? I barely burned mine in the kitchen, although it says 95. Take a burner even for beauty in the kitchen,!
Fast delivery, store well done,
ваааасче офигенская тема. реально из латуни сделана магнитом проверял. отличная вещь водички на дошик или еще че погреть не вопрос. я доволен. продавцу респект и уважуха. А она еще идет в чехольчике прикольном. В общем товар и продавца рекомендую.
parfait
thx
Very good