SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are beautiful, highly recommended, the store shipping those you request, very kind, the waiting time was very short, arrived by private parcel, all in order are beautiful
I love them. It takes an exact month to arrive.
Highly recommended Diapers are just as described exelent purchase
snaps are blue instead of white but I'm ok with that. colors not so soft either but it's ok.
Second time I order diapers. I'm happy with my purchase, 100% recommended. I recommend this store and I'll buy again. Points to be highlighted: -Saving money, you don't have to be buying diapers every month. -My baby's skin is sanitized and unmarked. Disposable diapers hurt her legs. -They're ecological, so you don't generate that much crap. -They're beautiful. I love them mostly for summer, as the baby can only walk in the diaper and you can appreciate the designs. -They have good absorption and resist washer and dryer. As additional data I when washing them, when there are stains or remnants of deposition, I use Vanish (a quilting product they sell in my country) and then I wash them as usual in the washing machine and they come out impeccable.
They are great!!
Ainda não utilizei, mas a estampa é muito linda e parece ter a qualidade muito boa
Took the first time to try 2 different white and black, white liked more, like that softer. We mainly dress them for sleep. Nothing flows, when washing does not shed.
Received all right, well ahead of time that was in order. The prints are vivid and beautiful and polished. Congratulations! Can buy without fear.
Cool One
It's my second purchase, with the same good quality, I love them
They didn't have a model and they asked me which one I wanted very good attention
Excellent quality, I loved them, very nice.
bello
Good quality product and match the description.
Quality sub-zone, but the tab is not sewn. I compare with bambini Mio.
Perfect! Beautiful pattern,accurate description and shipped fast. Can't wait to try, thank you!
Estampa linda, o tecido da estampa parece um tactel mais forte, a parte de dentro e o absorvente são muito macias e confortável para o bebê amei vou comprar mais.
Perfect, got everything as REQUEST!!!
Chegou rápido, sem problemas! Excelente qualidade e lindas estampas.
Very satisfied! I had placed a 1 er order that never arrived, the store refunded me. I recommended later and I received without clutter! The layer is very good, some are with 2 openings (convenient to adjust the insert), I recommend these layers and this seller.
super fast shipping. great quality and exactly like the photo. would buy from again.
I long to get here! But everything is in perfect condition good quality.
It's very nice, my baby is not born yet, I'll tell you
See and satisfied
Everything is fine. I recommend
Nice. Love it.
Lindinha quickly arrived in spirit holy