We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice product high quality
It looks good quality now I will test if I use fast shipping recommended
안장봉 사이즈만 재고 M 주문했다가 안맞아 L 다시 주문했어요 여러분은 잘주문하세요
Nice product but doesn’t fit my scott scale. ring is too low
All ok, as description
Perfect
Fast shipping and looks good quality, recommended
El producto fue recibido, todo OK.
Perfetto e ben fatto
Very good quality. It could very easily be twice the price and it wouldn't surprise me. It seem like a great idea to buy some more. Shipping time wasn't bad too.
ok
ok
отлично, продуманно, прилично. рекомендую к покупке!
good product
Ce blocage de tige de selle est superbe et très léger, c'est parfait et correspond bien à mon choix, il était également très bien emballé et la livraison dans un délai raisonnable.
The parcel reached perm in 35 days, in Russia it was not tracked (30 days). In appearance, the goods are normal, the seat post keeps well, for how long will last will show time.
ottimo prodotto
super excellent
exelente calidad.
Got it in 21 days. Quality is good. Thank you!
exactly as described in the description, thank you
good and strong
I take a long time, but everything as appropriate.
It's as described. It performs its function perfectly.
The description of the article is accurate, the quality is good, arrived in 2 weeks, there was no need to contact the store, I agree with the purchase, I will continue to purchase products.
Very accurate and fast shipment from expected
The diameter corresponds to the description. It's been about a month. In general, I'm happy, but if I add what
It's okay.
as expected
Great product did very well
Very good product
quality is ok. no sharp edges. clamp works. really fast shipping.
great
Price contrast seems good.
Everything came up, but instead of a plastic retainer it would be better to be a retainer under the Conforma.
Perfect!!!
Super
Order arrived very quickly and came as AD. Recommend the store.
very good
Ok, very good quality
ok
Put in place and doing your job
Diameter ok and tightening ok
Korea for reviews: stuff like. Not just the shipping is pretty old jams ㅋ
They look good quality
Conform to the description
As described, thanks
geras
Truly made perfect good thank you
All the best-like re-many thanks ^ ^