SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pretty nice keyboard, loved it
The best keyboard for your money. The only negative is a very difficult program for setting up the backlight and layout.
The lights have a red pigmentation, the rest all good, feels good quality and is what they promise. If you want to buy a keyboard just for the rgb, I might recommend another one. It took 3 weeks
good
הילד עף על זה.
10/10
Хороший продукт за свои деньги
Perfect!!! Arrived in 9 days (Sp/ABC), logo when bought the store next day shipping. Caught with yellow switch, am trying used because is very sensitive, the response time is very fast, not need not touch right Key already active. Recommend!
The keyboard came to Ufa for 20 days. While everything suits, the Assembly and quality are excellent. No glossy surfaces, neither on the Cape, nor on the body itself. I can safely recommend, I will complement the review after a while of use Stabilizers are lubricated!
Very good product! Recommend buying
Was not well explained, ended up buying the Sk61 unintentionally, but the product is excellent, left nothing to be desired?
I get the do key with double key N
Came for a month and a half in Nur-Sultan, the store is very sociable
The keyboard is very good, regretted that took on Brown switches, as the move is quite tight and in the game sometimes the buttons do not live, delivery is terrible about 2 months. The money did not return either, the store was on the drum for it. Outcome: Clava good whistling too, but only on red and blue (Brown do not take) seller the worst
Good item and very nice store! Send in time! Thank you very much.
Very nice pretty keyboard! Very fast shipping, nice communication with the store. I recommend this budget keyboard. And yes its hot swappable :D
The keyboard is very beautiful, especially in white colors. Whistle pretty quiet. The keyboard itself drove for a long time (44 days to Kazakhstan)
Really good budget keyboard on optical gateron. Best in this price. Fast, Compact and cute. I love this keyboard. Fast shopping, beacuse only 8 days form china to Poland. Really good.
very fast shipping. not tested yet.
It's really fast Mo R G really good quality
Narazie works, see what bedzie then. General Super Cool
llegó en 1 semana. Muy buena calidad, muy satisfecho.
Fast shipping very very satisfied מהסםק.
Super. Everything works. The baby is happy.
So far I like the materials are good, the stabilizers are also not bad. Lighting cool, ordered on red fishes.
Klava top for your money, I recommend
Ótimo teclado
The store sent it 2 weeks, reached the Moscow region in 12 days, I recommend this clave.
This is a good keyboard. If you want to know more about it go to YouTube. Key caps are cheap(but that’s with all gk61 boards) and swaping switches is easy. Great board
The keyboard is good, so far I can not say everything about it because I received only recently, but I can say that on Brown fishes a good sound and a pleasant press, a pleasant, The store answered quite quickly she came to me in general for 27 days/11 days went in general satisfied with the keyboard