SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good product. long delivery
Different shade
Polecam
I did. Recommend
Cool
пришел довольно быстро,но не отслеживался.товаром довольна
Color very cute. Pack dotarła within a month.
Nice colour, but only half full and really thick consistency. Took 2 months to UK
Lucky is beautiful, iridescent, went for a long month 2.
ok
A grade
Piękny
The varnish came, lay down well. Seller recommend
Color not many other but beautiful
Заказ пришел быстро, все в целости и сохранности, ни чего не протекло. лаки сохнут быстро, плотные по цвету. Качеством довольно. Продавцу 5*. Спасибо.
Не пришел товар за 4 месяца, но деньги вернули
Took on sale 11.11. Delivery is long. The basis is transparent, you need several layers, the sequins are gold, the filling is half.
спасибо гель лаки пришли в хорошем состоянии
I love the color
Love the color
Gorgeous color. Full potty. Very fine product.
excellent
Ho₽osho
The color is good, the gel itself liked
пришёл за 3 недели. Цвет не соответствует действительности, намного темнее чем заказывала.
Good color and density medium... thank you, the bottle is not small!
This is my favorite, it's just a bomb!!! Girls will not regret it, it's like fine foil. G012 (on type in one layer)
He is very small, but for such a penny of norms
Very cool, good texture, easy to distributes
All is well.
Лак супер! Блестит огонь! Долго шли, больше двух месяцев.
Long delivery, but the parcel came all well nothing was damaged
Gel Lacquer went a long time. I ordered it in January. But it's good that the order still came. The color will match my order.
Small, Long walked, and so good
Bottle plostovshaya, glitters well, sequins in a transparent basis
Brocade and dark colors are super nice kryją. Clear unfortunately poor.
Lucky went for 2,5 months, but everything got intact. On the quality of claims there, not the first time I order the goods from this store)
The color is beautiful. Slightly different as in the photo. Tested on one finger, looks beautiful
Super
I received the goods. Dispute canceled
The parcel was a month, the color is good.
The parcel was not tracked. Delivery 2 months was. Goods like
piękny!! na zdjęciu trzy warstwy. mała buteleczka i wypełniona do połowy ale dla użytku domowego jest okej, poza tym cena jest bardzo niska więc nie oczekuje niczego więcej. długa dostawa ale było warto czekać!
Pas encore essayé
A good varnish, in the sock holds for a long time
polecam
Jar is really small
it came after about one month. I did not try them yet but I hope they will be fine. colour is beautiful. I am very satisfied with purchase and will probably order again.
The colors are very beautiful, saturated, but very long delivery. I ordered 18.01, and it came 01.04... almost 3 months of waiting
It's been going on for a very long time