SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normal in appearance, not yet used
The goods did not come, the money was returned.
Delivery is very fast, scissors are strong and quality.
Товар получил проверить пока не могу
Очень хорошо.Очень быстро доставили ,еще и курьером.
Good kit, I recommend
ok store and item
I think an excellent grafting secator, cuts well. I'll check in the spring.
хорошие ножницы, советую.
Corresponds to the description. 10 days delivery.
Ordered 10.02.21 received at the Mail 13.02.21 (a day after the notification came that the order is waiting for me at the Mail). In short, delivery from Russia in Moscow lasted only a couple of days. The quality is excellent, the case is quite presentable, I bought my father as a gift.
Ok
The set came very quickly, to the Volgograd region in 2 weeks. well packed, all whole. I bought it as a gift. Seller recommend.
I do not know how long it will last, but now it cuts well, and so it did not last much time for me.
The parcel came in 3 weeks. Made well in the kit 2 more replaceable knives for branches of different sections. Thank you.
It was fast and intact by mail of Russia. For the absence of branches I experienced on a broom, for which I received a string from my wife. While everything suits. By Spring will pass field tests. I believe that everything will live.
Order came in 12 days vsaratov region product tried everything suits the cut excellent knives sharp shorter on the hard 4 Ku store recommend
Excellent Supplier. Very fast delivery.
In appearance, the quality is very good. Shipping fast. Recommend.
OK done. The difficulty is that on advertising photos is cut the same branch, and in fact you will cut and pick up the thickness of different branches. And this is where the devil lies in the details. That is, it is necessary to carefully pick up the branches in advance, so that they come to the branch on which we grafting. Cuts clean and smooth. Metal is not bad in appearance. With the sharpening will have to hang around in the future of course. Plastic doesn't stink. The case is normal. While it is difficult to understand how much this secator will last, and complement in a year will not work out) delivery is very fast but blunt with sending
The goods quickly within 7 days.
Well packed, as store’s description!
The goods came quickly, externally corresponds to the description, but the blades are absolutely stupid-the branches do not cut even thin, they knead the bark. it's a pity.
I like this tool. It is made by the manufacturer, interested in the buyer. Beautiful, comfortable, nice to take in hand. And since initially everything pleases, then in the future everything "grows". Tried on branches ~ 8-9mm. The RES is clean. Docking is excellent! Further depends on the user. I bought for gifts by March 8, women engaged in plant breeding. That's what they appreciated. At me the season begins, I thought: how to make it faster and better. About secator .... What if you gave me a present? Did you intercept my thoughts?" Yea! I say. Then depends on the specialist
It's very quick.
Looks great. I'll try it. Seller handsome. 5 stars. Fast delivery 3 weeks.
Thank you, the order came quickly.
The store is good. Silent quickly sent the goods. It came in two weeks.
Winter in the yard tried on the first caught Bush on the Apple blown it will be better to get. I advise you to buy a class piece. Knives like cut but without problems, you can sharpen it. i still ordered the tape in the spring. 5 +
Good fit. You can take it.
great value, recommend. Thank you.
Good item and as described. good delivery time in compason with others but it could improve as still too Long.
Доставка из России. С продавцом не общался. Привез курьер прямо в руки. Качество секатора на удивление хорошее. Надеюсь, работать будет достойно. Весной проверю. Если что-то не понравиться, напишу еще один отзыв
Everything is super, ordered the second. Since the first one was taken from us
All is well, I recommend the store and the goods.