SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality product, made of aluminum with impeccable details, the set is extreme utility for fishermen, avoiding contact with the fish, the Plier possibility of use in many conditions, safety closures ensure greater mobility, recommend.
Quickly delivery, good quality, modern design, 5
Good quality product
Order and week incredibly fast summer good
Very good! Recommend!
Top arrived very fast
The order was received a little less than a month in the Rostov region. The product corresponds to the description. Quality looks good. Naturally not yet used, but I hope that everything will be fine. Looks great. Seller respect. Recommend.
I was surprised.
The goods are good, just a bomb to the store Thank you very much, I recommend the seller the quality is excellent, you can order the goods checked
The toy is beautiful, but in the case has not yet tried because of the Crown.
Shipping fast four key Quality also good looks to be living
So terrific
I loved it thank you
Recomendado, se ve de buena cualidad au que la pesa incorporada no es tan exacta, varía alrededor de 1/2 kl pero para tener una referencia cumple, alicate y grip de aluminio, la punta del alicate pareciera ser de un metal más resistente.
Perfect I recommend. Good stuff. It's worth it. Buy It
It looks very good quality
Shipping fast and very good.
Muito Bom
Super, I advise
Very good
Todo correcto, parece de buena calidad y ligero, envió muy rápido, apenas tardó una semana en llegar a España. Recomendado.
Хорошие плоскогубцы, материал накладок очень жёсткий и устойчивый к царапинам и деформациям. Всем рекомендую. Продавцу спасибо и удачи в бизнесе.
Cool image is OK
Good and reliable
Very expensive for product that came Apparent mind is good not yet used
Nice transaction
tesekkur ederim 20 gunde elimize ulasti 20 kusur tl vergi cikti tavsiye ederim
Ok
Received in 3 weeks. Looks good.
All ok. Looks good quality
배송기간 10일정도 상품도 맘에들고 너무 좋다.