SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This size information is just for reference only,allow 1-5mm difference due to manual measurement,Thanks!
The product is completely satisfied, everything corresponds to the description and unforgettable sensations including. There have been difficulties in shipping from China to Russia, order, for mysterious reasons, has been sent back, to "Homeland", but the store, according to the first complaint, kindly issued an order from Moscow to my city. This time, the order was delivered and delivered quickly, in just 9 days. Shop recommend;)
The store shipped the item nell'immediato, unfortunately the delivery time towards my country are very long, there are wanted about 30 days. Package was perfect, anonymous with the only written "craft toy". The phallus is not too large, but its projections are great! So I would say it is perfect so, recommend it!
Large, the material from which it is made collects garbage. Very difficult to clean. Otherwise, everything is fine.
My boyfriend is very happy with the purchase. We arranged a fight on swords, we will order more. Parameters 20,5 cm by 4,5 cm. Suction Cup chic. Feelings during use did not fail to wait.
The Deer type is very nice, I find the size, shape and hardness highly reccomended for anal stimulation (I am a male). Very happy to have exactly this one, I consider it better than ordinary realistic human ones.
great quality and size. awesome
great so good
Perfect, recomended, extra fast delivery
suction is unreliable but otherwise ok
The sucker does not hold at all, and so the norms
Everything is fine, exactly as described.
Cool toy! Cool design and texture, fast delivery.
It came quickly
Wow what an interesting piece! I love everything about it so unique and fun!
Hi there. It came quickly. Not used. Feels Nice
Schnell und gut verpackt geliefert aus dem polnischen Umschlaglager!
great
Pretty thick and long
The product fits the description. Delivery within the estimated time frame.
Wish it was a bit larger, but for the price, faak seems to make good products.
Looks good, quite big.
OK
Well and quickly arrived
A little hard, not soft enough but hey
In Moscow it came quickly, at the bottom of the receipt the courier called and specified the time of receipt. I moved to a convenient time. The packing is black, there are no inscriptions about the contents.
Amazing Adventures X * I'm around the world. The parcel came to the border, then it was sent back to the store. Then she was sent again and dropped a new track number. And two months later, she came.
el envío llegó muy rápido en una bolsa y dentro una caja de la marca Faak
Very fast
To Moscow in a week, courier to the door. If anyone cares, there's not a word on the box about the contents. The feeling that you need, due to the thickness is not worse than 40 centimeter analogs. I get into my mouth, I can train my throat.
Great thing! Huge and realistic. Fast shipping, fair price, full satisfaction. Ordered more (3 pieces in total, different types)