SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Okey
Works perfectly, am using to have wifi on my computer table, and the product arrived with 20 days calendar for Maranhão. Recommend the product and the store
All right the package arrived sent perfect status and before time I haven't tried it yet but biennnnn
great kits and very fast delivery this is my second one thank you to the store
All good! Tks lads!
OK norms
superb works really well excellent value for money and super fast delivery excellent store highly recommended
Ok!
I arrive very fast, thanks for the product
werkt perfect. insteken USB, modem zoeken, wachtwoord invoeren, verbinden en je bent verbonden
It came 10 days in Volgograd
Only 57 dni. Zatim nepouzito tos nemohu vice hodnotit.
In principle, everything works but the delivery of a long track was not tracked. ordered 16 11 20 received a single producer did not communicate.
good
++++++++++ very good sneller +++++++++++
Excellent store!
As as described only testing!
Works perfectly, the signal is stable high. Let's see how long it works.
The antenna works, the sensitivity is good. The router is installed meters in 15 behind the wooden wall. The signal catches perfectly, shows the full scale. Packed in a blister, complete with a disk with a software. On Win 10 drivers got up automatically, for Win 7 you need to install from the disk. Has two positions: straight and 90 degrees. Outside the system does not get out, but is located horizontally. I'm happy with the purchase! With the store did not communicate, sent quickly, delivery about a week.
It came quite quickly, three weeks, in work did not check yet ..
Delivery in a week. The adapter works well in the computer and TV set-top box. The signal is stable. The only drawback of the antenna does not rotate around the axis.
The article works correctament. Plug and play on Windows 10. Good signal reception through a wall. With two walls though it picks up the signal at maximum the speed falls into mince.
I do not have the opportunity to check yet, but it is difficult to imagine that it will not work. It's all cheap and simple. It came quickly. If anything, I will.
Excellent adapter, as it gives out and takes on Hurray, I recommend to buy. Delivery to Kaluga week.
Everything works. Adapter and installation disk. I bet on Windus HR.
It came extremely quickly earned without installing the driver from the disk
There's no proof, but very fast.
All Super
On TV set-top box works, everything is OK, delivery 2 weeks
Satisfied with everything, took for 15 rubles with a coupon