SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not sure genuine leather or not, but for the price, strap fit, Mount is good not falling apart, 24 days shipping, parcel обеденили
Got it in here in Nigeria 12 Day
Good quality and looks good, the second one im ordering, definitely recommended
Recommend. Garna yakust, shvidka delivery)
Expected more noble brown color and softness of the product.
Very nice and quality
Excelent product. Good quality. Everything is consistent with picture. I recommend this store. Fast shiping.
GUD!
It seems simple but looks good on the hand
I'm happy with the purchase. Enough for a year. Recommend to buy
All good
Excellent arrived fast
Quality the price
Looks quite different from the display photo….hope it lasts
Just an incredibly cool strap!! Especially for such money! I'm delighted: 3 came to Moscow in 2 weeks. Looks just super! Like real leather. And for me it is too big and had to make an additional hole. And I'll tell you I'm done doing it! Very good stuff means. And smells even like skin ..) means really well done. The watch immediately began to look expensive and business)) I highly advise
Hard course. The Just Do Nothing. Thank you
I am loving the watch strap and will order it in other colors again.
After two years of almost everyday wearing, I’ve had to order a new one because the little straps were broken. Excellent quality for the price. Fast shipping and nice product
nice look and good quality Im very satisfied
Great! Great! And with a very fast delivery
The color is different from the photo, but I'm not nearly upset. Color close to Bordeaux. Order came quickly. Did not communicate with. Strap is a bit hard, but think eventually become softer. There is a little smell, but it will take place. In general, I like it.
A quality of this strap is unbelievable, I love this!
Life a little lighter
I take not the first time. Quality as always good. The accessories do not fall apart and keep without complaints.
Well used. But I used a short link and the line continued to fall out. So, the connection site is applied with strong glue and in use. So it was a star.
Good. Products. thrive
Good product good .. thrive