SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel quickly came, still did not include the battery somewhere on the way
Very fast delivery I wish all products are this fast!
The order was issued on the evening of March 8, at 2 pm on March 10, the wrench was already with me. Packed was decent. Until I disassembled it and checked for lubrication, I will do it later. But I checked to work, putting the battery from the Makita, although a little different voltazh. Everything works, there are no complaints yet, I'm waiting for native AKB with Z/U. The body is all in scuffs, there is a slit on top. But for 2.5 K I think it is sinful to complain about the appearance, the main thing is that it works.
I ship very fast. As described in the announcement. Recommended.
I put a good estimate for responding and returning money. Tracking showed that the goods are stuck at the Ukrainian customs. There is no fault of the store, but I'm not a sponsor. Out of the 4 protykana orders for different stores, two did not return. And the price is also not children's.
Three months the order was at Russian customs. In general, the screw is good.
Alles ok
Gives in long after not workpiece count NM. Measured about 140. But, for this price, really a amazing good product. Was incidentally within 4(!) days within. Chapeau
I'm so glad for this product. Only a problem: I don't have any acumulator for this drill. The description was very accurate and the product looks good and and appears to be a good quality construction. The delivery was amazing fast: just six days from the day I'd ordered it.
good item
Good!
Good quality and strong.
Delivery in Russia. 4 days to the Moscow region. To the door by courier. To paste the correct shildik no one will distinguish. (only fans). And so in the spring we will check!
9 days to Israel. wow .... The goods looks good. Waiting for the battery.
Good quality.Fast time of delivery
шел около двух месяцев из-за праздников или кешбека.крутит,долбит.пробывал в квартире громковато.жалко что без аккума.
excellent buyer,the product is beat value for money.in one week I delivered to my address. 10 year buyer first time to satisfy, excellent all. community, product,fast delivery. Thanks for all.
Получил как в описании . Продавца рекомендую .Спасибо
Dostawa w ok. 10 dni , zestaw nie zawiera akumulatora . Wygląda solidnie .
tal y como ponia en el anuncio aun no loe probado pero como seve en las fotos buena acabados y rapido llegaba en 5 dias pero mea llegado en 2 lo recomiendo
very good and fast shipping
Never came. Protection has expired for a week
very good product and excellent quality
arrived quickly
Как винтоверт, и для работы по подвеске авто неплох, для колёсных гаек слабоват.
Goods consistent with the description not yet sprawdzałem
Wrench, for this money, more than worthy, but, why exaggerate it TTX-there is no specified power in it. The declared power is overstated 2 times. More depressing delivery for 84 days!!! It's sooo long, but it's mail fault.
Super fast delivery 5 days. The quality is high, it's nice to hold in your hand. The box is undermined, but the tool is intact, works. Seller recommend.
המגנט התפרק אחרי דקה והביט לא נתפס אבל בסך הכל עובדת
Not very powerful
The product came in 93 days from China, in the hand sits like a Makita, a very large Luft at the Makita battery, unscrewed 21 nuts on the tyot Highlander. 19 as if they were not tightened. Reading the reviews I understand that everyone works in different ways, but exactly worth the money!