SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch is quite comfortable and stylish, everything works.
Exactly as described very well packaged
Super fast delivery
It could be better.
Watch is very good!
Very good.
Everyone is very satisfied, the goods came intact and do not harm. Since the order it has been only 10 days, I already have the goods. I advise you))
The watch is cool) the salesman answered the messages quickly) the watch came whole without scratches, well packed. The order was sent quickly to Karelia very quickly in just 7 days. The watch connected through the fit pro program to Android. Synchronization was fast. Are charging, T. K. They came out naked. Definitely recommend the store and the goods.
The clock's here. Delivered a courier to the house. The charger is not included, otherwise everything arranged. Thanks to the store, very quickly replied to the messages, and sent the goods. Received within 1 week. With iPhone works in the FitPro app
Very good winner
In Bashkiria came in a week, courier to the door. Charged, works through the application phyto pro. Pressure and pulse even show.
Cool... and beautiful...
Everything is in order, the goods are delivered quickly and qualitatively packed!
Watch Top arrived right
Products arrived here in Brazil with about a month, in great condition. Am testing but advance that two already got quiet.
It's standard.
The product coincides with the description and picture! It came very quickly!!! I recommend
Excellent Product
bien
Good clock, took his daughter. Pre-war
Very nice
Good for the little girls.
It's okay.
For the price you can't ask for more. Plastic 100% but looks good.
maravilhoso
Arrived super fast. Good product! The store is congratulations!
Very good, and early
the material not good it not appear to any program except their program
cool
Bought this watch, arrived very well packed and at the right time, but can someone help me to say how do charge the battery? If came only are 3 things?