SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product Picture and features finishes and quality materials.
Very beautiful!
Seem like good shoes but the sizing is way way of. order XL that should fit a 42 to 44 shoe. No way to fit it over a 43 size shoe and also impossible on a 41 size shoe. Can not use it now. If you buy them then go at least 3 sizes larger and even then In wonder if they will fit.
Good.
I am satisfied with shoes cover.
Beautiful
Recibido en 9 días. La talla es correcta y la calidad también
very good. just like in the description. delivery very fast compared to usual. XL in perfect for ITA 43 size.
Perfect for keeping feet warm and dry
Fits well to my shimano rc7 mt 47. Now still outside try out.
Size is not appropriate
빠른배송 좋은 딜러다 보통사이즈보다는 한단계 크게 주문하는게 좋을듯
to small
Fast shipping all super
Be careful, this shoe cover can only work with cycling shoes! Unfortunately it is impossible to use it with normal sneakers. Otherwise the product breathes the quality. Received in good condition.
The shoe covers fit just perfect, size L for shoesize 41. My husband says it's a little bit of a struggle to put them on the first time. But keep your feet warm.
Made good quality
Protectors very solidly made, zippers waterproof, well umiejscowione glare, material rainproof. Merchandise worthy command
Very good quality I recommend
Good product, as in photos
I have used them and they are hot and comfortable (3 °) isolate the cold completely
Produit avec des coutures soignés, semble de qualité
Super qualité
They look great. Bought L-size; takes some effort to over my 42 sized shoes, but ones done, nice and tight fit!
Compliant and effective
Do own size 41/42. After 1e order ran a zipper antiskid and went fairly quickly after that piece. After Complaint money returned got. Buddy now 43 ordered. Fits snug. His warm and easy afspoelbaar.
Fine shoes.
super produit conforme à la description et facile à utiliser.
Thank you fit wonderful for MTB shoes 43-XL ordered
Not great would be better off spending double the money and buy a decent pair
3xxl is small not 47eur size
Very well made,excellent product,fast delivery
Overall good quality, expected to be warmer and bit thicker. Anyway, under the rain conditions, product delivered and feet stayed dry.
Good value for money
Excellent.Thanks.
Pleased. at-15 it was comfortable in autumn shoes. The size corresponds, but if you wear on ordinary casual shoes (did not drive) straight into the tension sets.
Received quickly very pretty and very good value for money this is the 2 th time I order against the 1 th time know at the level of zipper that its broken
That it's not universal because it's not good for my partner's pedals.
real good, nice. happy. will buy more
Very good ~~ operates five-ten degrees in this product is bike dehydration be equal. Live in South from year so in the cold winter is not much though. True rider ramen must-haves for women figure luggage ~
Better than I expected.
ras
It does not have plants, as you can see in the product photo.
I arrive quickly and as the product is described, performed the test, it performs very well its function so warm feet all training.
Delivered to Belgium in under 2 weeks. Very satisfied, decent quality. Say goodbye to cold feet.
ottimo
Fast delivery and good material. Please follow the size chart: size 43 is indeed XL
Looks beautiful and qualitative good looking.
dik oke
Good