SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked everything so far. But really the child will quickly figure out how to open. For the first time it will do.
Great!!
Good locks I will order more and recommend to buy, thank you.
Good product, it has arrived in the expected time even a little earlier. Recommended.
Thank you so much! You saved my clothes))). My cats open cabinet doors and clothes as a result on the floor. Now I'll look at them, laugh)))
the product is good, but the adhesive is lousy, one spit holds more. I had to remove the transparent double-sided tape and change it with a new one. Too bad because otherwise the product is really good.
ok
The goods are good, but I apparently did not quite understand that they need a right angle, so that the box does not open, I have rounded drawers at the chest, then they are slightly the child can still stick his fingers. I recommend to buy, if you really need to fix at right angles. I hope I described it clearly!))
супер
Good
Exactly as described
Not tested yet but the description is good
Thank you
Cool
Well kept, but slightly stretched over time.
Didn't comunicate with store product description very accurate and very fast delivery. thanks
Not much more than testing.
It looks like a good quality lock. We can’t wait to use them.
is oke
super
Perfect against attacks of baby cupboards/drawers!!
замок как замок...ничего особенного. доставка быстрая дошло меньше чем 2 недели
Just received them. Seems strong. Will put it up to a test. Thank you!
Envío rápido. Se ven de buena calidad. Buena compra, probablemente ordene más.
fast delivery
Everything came quickly the quality is excellent
Very good, they stick well and close well. Babies can't open it.
Todo perfecto y rapido
Works OK baby can't open door