SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything perfect
Good Goods. The buttons are rubberized, the seam of the case is dense, I do not know whether the board is protected.
Delivery 21 days. Everything is very well packed
Very good fishing alarm set.
I have chosen shipping from Belgium paro took a month to arrive. They were held long in customs. They're generally good. I recommend
I do not advise ordering from Russia. Selfan has been waiting for the whole time to send an order and has requested to cancel and order in China. Then on the last day I sent it out. Sent IML, the most miserable delivery!!! I had to call and find out where my order was. Anyway, it's been a long time. Now about the product: it looks like nothing, there are Kokki on plastic. At first I thought that used, but there are no new ones. On the pager, the volume level is not high. I wish I could. I compare with the company of the comrade. Otherwise cool. Batteries are not included!
nagyon jó
The goods from Belgium to Riga arrived in 17 days (declared no more than 10). The packing is not broken, in perfect condition. Installed batteries, everything works as stated. The sound is good, the illumination is beautiful. Seller recommend.
Remek elado
Goods received. Thank you
Best!
very very fair trader, I absolutely recommend!
заказ пришёл за 4 дня! упаковановсе отлично, потому пришло всё в целости. батареек в комплекте нет, хотя место под них есть, купил батарейки. все включилось сразу. необходимо связать все сиги с пейджером по цветам, делается это очень просто. в итоге все проверено и работает. работают на протяг и к берегу на провис тоже, чувствительность для волны настраивается. короче, все супер и все хорошо! спасибо продавцу! рекомендую!
All according to the description of recommend this store :-)
Sensors are good in appearance to check without batteries can not. Delivery Lightning 4 days store well done. Thank you.
As always, everything is at the highest level. Delivery by fast courier to the doors. Packed perfectly, the contents are intact. The only negative, thought a little more size, although it is possible and Plus
Отличные сигнализаторы. Быстрая доставка. Жаль что батареек нет в комплекте.
Fastest delivery) 1,5 days. Signals fire, I recommend! All have been tied, quality is good
Perfect!!!
Sent to Moscow in 3 days. Everything works Super. I'm going to update in the spring.
Good packaging, fast delivery. Operation as described, good appearance. Proper contact with the store. The description of its rain resistance is contradictory. I haven't tried it in the rain and then it turns out to be how waterproof it is during use.
Beautiful and solid
Ok packaging and content meets expectations to test at the edge of the water this summer
The power plant does not work properly...
tout marche je viens de faire le teste merci il son top je recommande se produis
The goods are excellent after the order came in 13 days, well packed everything works Thank you very much to the store
Thank you
I personally received it in the transport company because the courier did not go because of the bad weather! Alarms fire, immediately checked for performance!
tutto ok
Everything is fine but on the remote very small sound
It's OK. Fixed device like order. ,,,,, or summer large box!