SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool thing!
Product as advertised
Quality is good. Metal
I received on 26 December on 13 January the Istanbul was delivered 16,15 Kris tax. I would come to the product great I tried in the very nice handy stove immediately warm up and boiling I could not try in the fire yet take what needs
Very cool and beautiful in use
Excellent
Object very well designed and excellent quality, very fast delivery.
Looks good
Everything perfect
Norms
Fast. A little stronger, thicker metal and a spoon would be deeper. In general, not a bad spoon
good
Unfortunately, after long expectations, the goods never came, but the store without problems returned the money
Fast shipping lack of damage finish.
Good quality product, fast delivery in about 4 weeks. I recommend this product!
I like them being metallic since I saw reviews about plastic ones and they end up breaking. These are more resilient. Highly recommended. I also bought the kit with the 2 cazos, the baking and folding cutlery of this same shop and fit perfectly into the casks with everything other.
всё быстро, как в описании, рекомендую
Description corresponds, arrived quickly
Excellent quality! Thanks store
The product corresponds to the description.
Spoons look very high quality and stylish. I want to experience it.
Excellent Product very good quality
Is OK. It does not look bad, but it has not been used yet. Bought for hiking in the mountains. In the course of not titanium
I though the spoon itself is bigger but is fine
Tough, it meets its function.
Otrimav, відповідає description, єдине shcho spoon Bajano glibsha bi Bula, and so everything is kind, you can recommend
Nice spoon. Iron, strong. Take it. In winter in nature you will not check :)
A little seems small, it's easy to bend, but in principle as in the picture
Thank you very much for your wonderful item!
Very healthy tool
very nice
Fast shipping , good quality, Thank you
Took for 133 rubles. Sold out in 3 days. In 56 the region was traveling for a month and a half. In the Russian Federation was not tracked. Normal quality. Scratched. The spoon is shallow. In general, given the price, an incomplete device.
All right, thank you very much
Very cool gadget
Super.
OK, come quickly!
Thawed!)