SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All right
Great case for the price. Actually holds more items than I thought it would and it very sturdy.
Not very good quality is not as good as I expected
The kit is super practical and arrived in good time in trujillo-peru.
Very fast shipping, received well packaged in its box. Very functional tool kit to put on the can holder.
배송 빠름 상품 좋음
its a good. thanks
The zipper comes sewn upside down, closing it down. Besides it doesn't always seem to close well, although the product is not quite bad, he's still doing his job.
Ok compliant and practical
Good looks, it remains to be tested
Very good product
tal cual pone en la descripción. buen producto, tengo los dos tamaños están muy bien
produit conforme, pompe de petite dimension et fonctionne correctement. la mesure de pression est correcte et fiable. livraison rapide.
Received long belled only anti slip flocking saw four. Shipping is faster,
Light bottle, the material is soft, not fragile, roomy with dimensions. Of the shortcomings: an ordinary zipper, because of which there are doubts about tightness.
Good tool holder large size very useful compartments fit well into the carrier
All perfect and super fast delivery!
Very good quality material
Too bad there are 2 small format rustines
Enter a road bike camera and remove the patches
Good quality, I arrive in 20 days
Never received, I opened a dispute and I was reimbursed for the money. The only thing is the waste of time.
Very good, I like it very much it is very comfortable to wear it fits as described.
Okey. Good use.
He arrived only in 8 days!! Very happy. Everything as indicated in the description. Good quality. Thank you very much
The bag is very comfortable the pump looks good and the perfect tools
Volume compared to space-efficient not in order for do not go.
Fast shipping. Same as published
Meets expectations
Product complies with the description. Looks reliable.
All right
Protudo very good. Arrived super fast.
Super practical
Products came right and good quality.
Very good and very fast delivery!!!
The bag reached Moscow quickly, but the quality of the bag on the three: the curve, the lock is sewn wrong (in the photo of the goods, the lock closes from the bottom to the top and this is correct, and then the dog prevents when you pin in the mount for the bottle). Sits well, does not get out.
Everything is super!!!
The parcel came in a thin paper box, without any protection from creasing during transportation, all crumpled. The good thing that the shape of the pencil case did not lose, too soft material.
malooooooo!
Good product!!
Excellent durable is roomy. The delivery times were not very long + 0- 30gg
good quality
Very good
Product delivered with the description.
All right
it came fast. it not include the holder. the images with the holder can confuse.
As described; quick delivery.
Excellent Product very practical for long exits!
Perfect and fast
Fast shipping. Excellent quality. Recommend store