SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
amazing product and fast shipping to Saudi Arabia
I'm extremely happy with my purchase, amazing quality and packaging.
Very Weno arrived on the date and lighting more than cuico in catchagua
Perfect product ventitore perfect… All perfect +++++
excellent product worth the price. I haven't tested it on field yet and will update in few days but so far it looks premium
Very very good product
Delivery from Russia, three days before St. Petersburg ...., everything works and works ....
Excellent! Think is the best market in 100 real light far and comes back light still. Without words!!
very nice lights
top light!!
The product is satisfied, in appearance and touch the goods are quality, it shines brightly.
Quick shipping, good quality product. I recommend this store.
Unsurpassed quality/price, so little I have tried lighting well and battery lasts quite a bit. Very comfortable.
пришел довольно-таки быстро, чуть меньше трёх недель до Оренбургской области, светит ярко, два режима. Товаром очень доволен))
Price contrast brightness recommended ~ Caustic non nicer ~^^
Супер
Geri prožektorius IR žibintas, ryškiai šviečia, pasikrauna per nurodytą laiką. Pardavėją IR prekę rekomenduoju
Delivery is super fast, from the warehouse of the Russian Federation, the goods are excellent, true in the back lamp, the rubber seal does not particularly seal, it gets out easily and without much effort, it is possible to get moisture. What I liked is the smoothness of switching the lights of the headlamp, the practicality does not carry much, but it's nice. Shines a clear organization border, how long can not answer
Great Lantern
Okey
Compact, soundly made and shines well. What else do you want from velophony? As long as everyone is happy. In hiking conditions I will test it in the spring...
Product arrived in 20 days here in northeastern Brazil. Came well packaged and the lights are very good. Still not tested on the duration of them. But believe are rather good. Then come back to tell if very hard. But can buy without fear. Recommend!
Great lights, worth the money. Fast shipping. Recommend to everyone, both lights and store.
good
Very bright. Seems well built, nice Aluminum finish. Red Backlight is nearly as bright as the Front light.
Torch feels solid, metal body, not like we cheap plastic. Rear light reasonably bright with red and white emitting light, comes in 5 different mode.
Excellent fan on the bike. Everything is well packed. It shines perfectly. Got there quickly.
Good product, taillight lights, front have not tested, but has good metal finish, but light, recommend.
Delivery in time, packed well, shines super. In the spring I will add a photo.
Fast delivery and satisfactory performance ~~ ^^
It was like 2 months that at this time it was normal. Everything works, it burns bright. Recommend.
very cool, i’m very happy with it . just if there a stand let it fit with Bontrager holder in Trek bike . It will be more than awesome
These lamps are superb. Light really well. The quality is at the top. For the price do not hesitate. The delivery is very correct in two weeks in France.
Produto top, aprovadíssimo!
Все соответствует.Особенно понравился задний фонарь неоновый))
Yes, I went to all the shops reading reviews, like on ozone, or take, I can say that this option is the most awesome, cool headlight, the rear one is also a bomb. Delivered within 4 days, although it was indicated after the new year. I liked everything thank you very much. A grade
Very fast delivery. Thank you
Rear light stopped working after my third ride
super éclairage
Excellent lights very strong light for winter cycling.
The lantern is very good, the light has a clear border, so as not to blind the counter transport. The brightness is sufficient for driving with comfort at night.
Ordered 04.12.20 and received 16.12.20 before Transbaikal (mogocha). Track tracked. The product corresponds to the description. Everything works. The Lantern shines well and far enough. I liked that it was made of metal. The plug for the charging connector is reliable and deeply concealed. The Lantern has only two modes. There's no strobe. You don't need him in fact. The tail light also liked. It shines bright. More from him is not required) Fasteners are also like good. This should be learned in practice. In general, I am happy with the purchase and delivery.
good product, but expensive for what it is
very good lasts for about 2 hours
The goods came in 20 days , Quality at altitude, everything works. Packed was well sold Thank you, sent quickly.
Everything is super!
The goods came as not strange well very very quickly, tracked on all his way! took the kit headlight + tail lamp blue/red. The headlight is very satisfied with 4 modes of operation, bright/medium/strobe/SOS. There is a light border that prevents blinding of road users! The tail light is very bright! K. I recommend buying!! be visible on the road!!
good
Product quality. Flashlight very strong. Rear Light too bright. Think the taillight is not waterproof. Light on looks that is. Have various flashing modes.
bien