SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Товар соответствует описанию, доставлен без повреждений.
Оплатил 11 ноября 2020 года, получил - 19 января 2021. Обычно все едет 14-20 дней. Но чтобы доставка 2 мес - это анти рекорд! Ладно еще зима, не так критично. А ближе к вело сезону не рекомендую иметь дело с этим магазином.
Bon venedor, l'enviament VA than molt, però in va tenir informat en tot moment
Good product well packaged thank you the store
все отлично упаковка без пупырки Я доволен
Item compliant with the announcement delivery 2 months
Wonderful!
Got fast. Everything was hermetic.
It went for a long time, and so everything was fine, went safely and safely.
Envoi très long.
As in the description
All ok good quality items, fast delivery many thanks
Okey
The product corresponds to the description, the track number changed a couple of times, as a result, the parcel is not tracked and first came by euro mail from China.
Thank you
As described! Thanks!
ok
Delivery 2 months, looks like an original, in the case has not yet tried.
Товар получил с большим опозданием. Шло более 2 месяцев.
All as described
Good but i not testing
Everything is fine, super sell
Very good oil, identical to the original, use for macury scooter nutt brakes and after purging performance is the same as series, I certainly recommend everything well sealed and packaged, gives for many purges
Waited a long time. As usual post of Russia. It's all over.
Good store
In the picture two bottles, and in fact one, this you mislead the buyer. Oil is good, working, already checked at-12 ° C. The bottle is sealed normally, the lid-dispenser is conveniently made.
tnx
top
Delivery a little slow. Otherwise product conforms to the description.
The product is nothing to complain about. 38 days to be delivered to France .. Made to be passive.!
Доставка больше месяца. В целом доволен
good
It's been going on for a very long time
The item received as described! Delivery was pretty fast. Product carefully wrapped and received undamaged. Immensely pleased. A+! ♥-`ღ´-♥-`ღ´- ♥ -`ღ´-♥ BEST TRANSACTION EVER -`ღ´-♥-`ღ´- ♥ -`ღ´-♥.-ღ´-♥
Excellent packaging
In accordance with the photos and description. Perfect transaction. Highly recommended.
looks great. I haven't used it yet but bottle is in good condition and shipped sealed separately to prevent leakage. Product has good labelling and looks to be official so I have confidence in using when the time comes. Thanks store. A+++
What is in the photo. Branded mineral oil.
Perfect. I filled up my shimano hydraulic disc brake system with it, and it seems to work. I guess I need to add a bit more, but htere is plenty in the bottle for dozens of refill.
Well packed until tested
delivery in 21 day
All oke and well packed
description to every word
It was safe and sound in about 1.5 months. Tomorrow I will pump the brakes.
The brake came in a branded bag. Nothing spilled. Brakes did not pump while it was cold)))
Ordered 11.06 parcel came 12.25 in the photo it can be seen that the parcel is opened immediately on the Mail did not look but the capacity is not opened so I do not have a parable. After use I will add. Like that. Seller 5
It's okay.
Got in good condition, in the package.
2.5 month shipping period to Europe. A++ quality, satisfied but would not order again because of shipping duration.
!!!!!!!!!!!!!!!!!!!