SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
все работает, только ехало чуть больше ожидаемого срока
Average product quality.
Excellent goods, to the touch velvet, the quality is higher, the delivery is reactive!
Delivery is terribly long 120 days, early store sent it back to him, then with Duru agreed to a new waiting for more than 90 days.
Pleasant to the touch, came quickly. All right, only the vidobobullets Button had to be developed. Not immediately started working
ok!!
Fast delivery, the goods are according to the description, thanks to the store.
The parcel came late for one day, but everything is fine, without marriages, the vibration works on a finger battery, powerful. Does not smell anything, it's pleasant to the touch. I'm happy.
Nice plugs
We got it. thank you. the quality was still checked.
Very pleasant to the touch. For a change it is worth ordering.
Everything is fine!
I take so long
Товар хороший, но был брак на самой стразе
All as in the description
Sass
The goods are fully in line. The material is pleasant, there is no smell. On the first attempt to get failed, had to open a dispute, the store quickly responded and resent.
пришло все быстро, отправка из России была все отлично
Very good quality. A little small. But excellent products
Excellent materials. They clean up easy. Excellent power. Very fast and discreet delivery.
Everything is fine.
It came quickly
Shipping fast.
It would be all right if this mini vibrator still worked... At first I wanted to open a dispute, but my husband's golden hands saved the store from bad ratings. Contacts did not deliver. It works now. The quality is generally good.
Beautiful, pleasant to the touch. I will check in the work-I will complement the review)
Pleasant to the touch, delivery fast (from Russia), Pulka working, quite powerful, many modes, works on a normal "мизинчиковой" battery.
Very small size, in the photo it seems more
The description corresponds to what they offer. Poor packaging.
Everything is clear!! Works, there are a lot of modes)) today I sandalue them to my girl
Funny things, executed well, delivery fast in Russia, came to the Mail from Chelyabinsk. For a bullet, a pinky battery is suitable. Suggest for Variety
The vibrator goes off in a couple of seconds.
cool
Description corresponds, the quality is good. Friend liked
There are seams on the plugs, but I hope it's not critical. The vibrator works, you need to buy a AAA battery separately
пришел очень быстро
US yak in the picture. Shvidka delivery
Гуд.