SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The mouse for its money is good, but macros in it can only write the simplest that I was very upset.
The goods are good, but under my handful of bananas are narrow. Delivered quickly in 3 weeks reached Estonia
The shipment has been fast, even sooner than expected. The quality of the materials very good and more if we take into account the price. When connecting it to the Pc the detection is immediate and no additional controller is required for Windows (in my case). The software worried me but it goes very well, so I can create macros and customize the buttons to your liking including the delay. The touch of the buttons is very soft and pleasant, the click is very satisfying. In short, it is a highly recommended product and has pleasantly surprised me. Good job classroom.
Excellent mouse, different button program a precise dpi change system with 2 buttons (a button-and a +) of real RGB led and a very precise slider.
A beautiful mouse, works very well, made as high as possible and certainly worth its money, if not more :) nice wire, replaceable side panels. I advise everyone!
Мышь очень понравилась. Звук чуть громче, чем у моей предыдущей, но меня устраивает. Подсветка очень приятная. Все 9 боковых клавиш нажимаются хорошо, для небольшой женской руки удобно. Не нужно никуда тянуться большим пальцем, без всяких усилий. В программе мышь настраивается вдоль и поперёк: помимо переназначения всех клавиш, настройки подсветки и DPI (можно выставить свои цвета под каждый DPI, сам уровень DPI и отключить ненужные уровни, и пр.), также можно прописать макросы, сохранить профили для разных программ/игр. Очень функциональная. В белом цвете смотрится классно. Для меня важнее всего было настроить клавиши для работы в программах, повесить нужные хоткеи. Но люблю поиграть, и тут тоже найду применение. В общем - 10 из 10.
мышь доехала достаточно быстро. Все целое.Первые впечатления приятные. Если отзыв не дополню,значит в процессе эксплуатации проблем не выявлено) Спасибо
Very satisfied with the store, excellent product, recommend.
The order arrived in 2 days and a day for sending. Everything works, macros are saved in the memory of the mouse, the backlight is beautiful, customizable. To the touch pleasant, plastic does not smell, removable side panels do not roll. Mouse wheels are good, the sensor is fast. In the set there are two additional panels. Cable in fabric braid, long, more than a meter. The store answered questions quickly.
Great store, good packing and superb product!
awesome. nice click. very good quality!!!!!!
Mouse generally Agon Soft does not lag, swing from the original site, it is easy to configure and a bunch of settings! The mouse itself is made of gloss and when the hand sweats, a little sticky, but in general everything is fine! Side buttons are easily pressed, even too much, I can accidentally Press Take, for such money in the usual CSN or else somewhere not to buy
Fast shipping & Delivery 7 days to Poland. Goods consistent with the description very good quality looks very nice. Super Deal with changeable side keys. Well lies in your hand. Very good scroll and sensitive keys. Recommend goods and salesman!
Ukraine arrived in 20 days. Packed in a branded box. In the hand lies very comfortable. The side panel on the magnet, changes very easily. To set up downloaded software from the Internet, and the principle is simple and understandable. Later I will add a review.
The mouse came packed in factory packaging. In the work has not yet tried, but purely visually everything is in order.
Just fast delivery! To Volgograd in 9 days. So fast I haven't received orders yet. The wire of the mouse is tissue, it should last a long time. There is no disk with software in the set. Drivers will have to swing from the site.
All Super
Fast shipping and the item works perfect item and store is recommended
+
The mouse works well, driver can be downloaded from the official site.Can customize every button and the light effects. The side buttons could be more "clicky". The sliding skates on the bottom were not flat , there was a bump in the middle of front and back skates too.( It made the mouse move a bit at every click.)
The sensor here is pm325, according to the representative of the company Aula. The materials are quite good. The main thing is that the tactile feeling from them is quite pleasant. And I think that for summer, it will be very good, your palm will not sweat so much. The surface is smooth, as in the photo of the manufacturer. That's why I took it because something tells me that for summer, it is this material and a white mouse, it will so be allocated sweat. And not wrong! Side panels on magnets. Keeps well. And at the same time, everything is removed very easily, which is good. Played in Destiny 2, Warframe, Battlefield 4 , 1 and the Division 2. It wasn't bad. On the keys! Shooting and aiming keys. If you are used to the fact that you need to feel the work of the sweater when you press, then alas, you will have to take it off. For here, instant operation when pressed, and only then, click. And for me, this is just a huge plus. Side buttons are pressed well. To the panel with nine buttons, you need to get used to it.
Excellent quality. Very comfortable and accurate. Now yes To win all tournaments!
I am impressed! So far it performs really wel and I prefer it over my Razer Naga.
Excellent mouse, convenient pressing 5 keys (specificity of removable panels), which was necessary. I recommend to buy.
Excellent mouse, beautiful backlight, downloaded software from the site, everything works fine, quickly came. A little later I will add a review while I express)
good~~
Very good! Strong plastic!
It came in 13 days to the Irkutsk region, the mouse bought his brother, the mouse is very comfortable both on a large hand and on a small one. Does not smell, does not creak, the wheels are rubberized and in a small point the interchangeable panels are kept on magnets, change easily, but do not fall out. Wire decent, braided 1.8 m. The program downloaded from the official website. Mouse settings are wide, you can create profiles and write macros, not a significant minus, that does not turn off the wheels and logo, and RGB is beautiful and turned off through the program. It does not seem to break down, personally, I transfer the mouse with swayps and not driving on the rug. I advise you to buy.
Cool Mouse
The product arrived in 15 days, works perfectly, now I'll just set it up to games to see how it goes