We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks wife liked it
Very nice
hermoso
Good quality and very nice pearls.
Pearls are beautiful! Thank you so much. I'll buy more. Decorate any image. Sign up for my Instagram @ iamtatiana.k
Beautiful pearls. Real, authentic, verified by the jeweler, reliable store, good communication, well packed, they arrived fast, I recommend and I would buy back at this store.
Super quality. Lovely
these beautiful necklaces came with a soft pouch and polishing cloth. the clasp is strong and the pearls are pretty decent. recommend both product and store.
Omg- this is seriously one of the best thing I bought from Ali. Crazy high quality for this price. Love it so much! Just buy it!
Is the third time buy. Beautiful, fast delivery
Product excellent!! Quality ++++
My not the first order. I buy many times. Very satisfied
Ordered 12.12.2020, received 15.02.2021G. In Tashkent, packed in a pu bag, when transporting nothing was damaged, the track was tracked in China, with the store did not communicate for the goods. 12.2020 Yilda buyurtma tosildim, toshentda 15.02.2021 Yilda oldim, paketga shilgan, shilililil
красивый жемчуг, но он не белый, скорее всего розоватый.
товар хорошый но очень долго шел
Serious store, quality goods price excellent very fast delivery cosigliato.
The parcel this time came very quickly! Necklace тяжёленькое, the lock is strong (there is no feeling of flimsy), but in naturalness still doubt! For such a cost it is clear! But cultured can be. And yet... I did not check under the microscope, by scratching and other mechanical and chemical methods. Applied the simplest: The Pearl has a very low thermal conductivity (even on the body it should be cool). And this necklace, when fitting immediately heated from body temperature. So definitely-the glass is covered with enamel. But beautiful!!! As a budget option-quite! Not all women can afford natural pearls unfortunately. At work, I'll check under the microscope-I'll add.
Beautiful pearl necklace. I am so pleased. There are little defects on the pearls but nothing terrible, considering the price it is very good deal. Clasp is pretty silver heart shape.
very very happy thank you
Satisfied and others
Real pearls, it's very beautiful as on the pictures and good quality. No worries you can buy! Also shipping was fast.
The necklace is very beautiful. I recommend to buy. The pearls are cold. Corresponds to the description. The size of the peas is average. I liked it very much and recommend it to buy. Thank you very much to the store for the quality goods. It came quickly, in a bag + cloth. Great!!!
Very good product, same as stores pictures and descriptions. this is really good shop.
beautiful thanks store
The parcel came very quickly, everything is fine. The thread of the pearls is heavy, the look of the Pearl is shiny, in places there is ribbed. But in general it looks good. I liked it, thanks to the store put a bag for storing the product. I took 45 cm.
Pearls are not perfect shape. But for such a price is ok .. there are beads with defects. Came in a gift bag with a napkin
Leider nicht alles Rund aber schön
Not bad but unfortunately not beautiful. Not all round
Liked it, thank you
I liked the necklace, natural pearls and the length is good