SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It was a good product without leaking
ras
1 month waiting Small jar of gel varnish but great
Parfait
빠른배송 잘 받았고, 유출된거 없이 잘 왔어요.리뷰하려고 구매했는데 레벨링은 전혀 안되서 결지지 않게 바르는게 힘들어요.겹치는 컬러는 3가지 있었네요.
A little long to arrive but they are so worth the wait! All more pigmented than each other, beware they are not to the standards. To train at nails art or on oneself they are great I recommend
In the photo they look bigger than they really are
It came to Me after two months. The colors are very nice
Beautiful colors and with two layers are excellent, I will buy it again, it serves to make hand drawn drawings
Bien mais petit et beaucoup de Orange
It's okay. thank you.
I liked it very much! Dense colors, mostly bright, to me the most, thank you!
The order came, in the case have not tried yet
Lots of nice colors at a great price!
Très bien!
I arrive in perfect condition the very cute colors, preparing them to identify them. I recommend the store thanks
Smaller as expected, see dr nice from haven't tried
Ottimo
oki
всё пришло целое
It came in less than a month! It's whole! Thank you!
Good quality for the price you have, fast shipping and well protected! No spill!
It was already 104 days before Minsk!!!!!! The track was tracked only to Lithuania, then disappeared. Archival delivery. I thought I 'd never come. Wrote to the store and was going to open a dispute. But some miracle came. With delivery, the seller needs to do something.
The colors are great, also good. For the money fits it.
Beautiful girls colors recommend, fast as shipping not whole month
One color was spoiled by the fact that it flows, and so everything is ok. thanks
They came perfectly aunq took a little while, the jars are small but they pigmented so well that they will certainly get a lot of money.
I finally got them!! They come perfectly packaged and I can't wait to try them!!
Order 24/01 arrive 25/02 beautiful boats with loa colors beautiful closed boat and vivid color lack to try enchanted. Just q does not come with number I have q put code to each color fair price
It's super. I liked it very much. Colors saturated, lie down well, one layer is enough. Delivery of a month to the Tula region, received in the SDEC.
A lot of roses and oranges come
Well pack more than try
S’applique très bien , mais beaucoup trop de orange !
Les couleurs sont magnifiques, un peu trop de orange fluo à mon goût, bel aspect, bonne qualité pour le nail art
so good, nice colors
Super gorgeous color
Shipping fast summer fine with non-caustic 츈
5
Chegaram perfeitos! Todos os frascos fechados, sem derramar! Vieram oito tons de rosa, que me agradaram. Cinco tons de azul, quatro verdes, um branco e um preto. Três tons de roxo. Os outros quatorze tons são variações de laranja até amarelo e isso me chateou um pouco. Mas, no geral fiquei feliz com a compra.
TOP
Top !!
netjes
me llegó perfecto
가격이 저렴해서 별 기대가 없었는데 생각 외로 넘 좋으네요. 발색도 좋고 칼라도 주황계열 비슷한 색이 많긴 해도 나름 다양합니다.(칼라차트 원콧임) 배송도 빠릅니다. 셀프 네일러들 강추!
Good colors, not transparent.
Super colors despite that there is not badly identical orange level
Super nice color
Just received my package super excited to use them. This was a great guy.
Very good, the colors are very opaque, the jars well filled and the delivery was rather fast. The colors are however slightly similar but still with some different shades. Very good value for money!
FANTASTICKÝ