SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice case.
Super quick Delivery & very happy with the product.
Love it
Do Vladivostok 40 days delivery. In this case at times more gets, but cover sits as the cast. The slot easily fits 2 card and easy to get
love it
Good product, long delivery time of 3 months
Great product!
hard to push the volume and side button with the case. Looks good but it's hard to use. I am going to give to somebody else who has stronge finger power.
Good one. Bought this colour with another colour . Both are good & arrived in same packet. Didn’t contact to store.
very happy with my order ! it came in 13 days in Cyprus . color as described ,gold on the back and black in the front . strong material and cool back pocket for the card ! thank you
Very good. Good price quality!
good ,
DE ARTE
Great product, as described. Thanks
Nice phone case
Phone case is super. Phone 13 Pro is nice to hold. Tolstenky became). Recommend.
Fast shipping and realy good product.
Good product This second L קןנה
All is Well really became a thick phone
Everything is fine, done qualitatively.
Fit as described
Already arrived far ahead of schedule, good quality-price.
Prima
perfect
Wrong color shipped, but is not so bad. Fine case
Very nice good quality
All perfect, I wouldn't get there and they sent me another, very kind salesman. A pleasure, good product and quality.
All is well
Suitable price moderate quality
It looks excellent just like in the description
Looks good!
The shell is as in the photos, very pretty and very solid. It protects the phone well. It is a little thick, but it is of very good quality we can store up to 3 cards at the back of the phone.
Perfect thanks
the case arrived broken, just threw it
Quick delivery, case as described.
very light. casing inside not deep. colour nice
It went sooo long, but it came)) the phone became very massive, standard plastic cards, two pieces climb into the light...
Passen 2 pasjes in daarna sluit hij niet meer. Ben er verder heel blij mee.
Great description and reception earlier than expected
Fits as described to an iPhone 13 mini. Adding some pictures with the cover on the phone so they serve as reference as most buyers for some stup1d reason upload photos of the package or the cover without putting on the phone so you can't tell whether it fits or not.
Very good at
Satisfied with this product, one remark; the functionality of the Case on/off button doesn’t work good.
Very good, recommend this product and this friendly vendendor. Fast arrived in Brazil.
Perfect fit and fast Shipping
good
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Cards don't fit If it's just a fall and if it's more they don't come in
So with Tagboard size also blame anyway. so have just because.
got a refund.
Excellent. intermeddle two cards. Wu and Coll