SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you! Excellent!
The elastic band is tough for side steps perfectly
Genial!! Se ve de muy buena calidad. Llevo usándolo una semana y estoy muy contenta
The goods did not come. Opened a dispute, the money was returned. Thank you.
Very good quality
отличная резинка,очень тугая.заказывайте,не пожалеете
Great Gum
Great product Great store recommended
Not otrzymałam product, while the store no problem turned money
The order came quickly, tight for beginners
very strong
It works perfectly not a scam good material
I like it. Thank you.
Good rubber bands, but purple is very tight, with it I will probably not be engaged, the rest still did not go. The parcel reached exactly in 2 weeks, the track number was fully tracked to Moscow, then a week later immediately came the notification that they were in my post office.
To Dnepropetrovsk, the parcel was 3-4 weeks old. Tracked, came with an alert to the Ukr. Post Office. The elastic band is cool, does not slip from the legs, does not twist. For squatting-90 lbs-weak, it was necessary to take the maximum rigidity. But on mahi legs back-what you need. In general, the rubber band is happy, I will definitely order from this store and in the future!
Unfortunately, the goods did not come
very good thanks
Cool Tape, very dense keep in mind, suitable only for training on the legs and buttocks
As in description the scale was easy me Midi but it's because no knew besides this is very good
I recommend the store, denser than expected.
Good quality
great
good
Later I will write its quality must be tested
Awesome Tapes! Straight such as I wanted, immediately felt the work of the muscles, much better than rubber
Came very quickly, the quality is excellent.
IExcelent quality, better than I expected.
Delivery about a month, the goods are steep
very good quality
Good quality but VERY long delivery (more than 2 months)
Tape strong, is super zamówiłam for 55 kg but for me for wide mogłam order size smaller