SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very nice product haven try yet can order again thanks
The base is iron as described, everything else is plastic, it seems unreliable, we will check in operation.
Что хотел, то и получил. Меня устроило. К столу лучше крепить.
Très bien
Fast shipping
All is well but the bolts are very weak drained thread
For a long time I dreamed, a good thing, I put it up the corner, I drank quite smooth, for the house it's optimal! Recommend. The only thing sent was to another address, put the wrong index. I contacted the Mail, everyone decided! Recommend!
Everything is normal. goods davolen. thank you.! Producer Recommend.
It's not exactly how I expected it to be better quality.
Very fast delivery, 3 days. Well packed. There's no proof.
Соответствует описанию, сделан довольно качественно. Советую продавца и товар. В работе не пробовал, но выглядит достойно.
I got it. Like all the rules. But I have not used it yet.
To Moscow, delivery is 12 days from Russia. the machine is not bad for a home workshop. The spring is weak. And so everything is fine. Who needs to be safely ordered.
se ve de buena calidad y no es pesado falta probarlo
Packed perfectly, complete assembly instruction and hex keys, for such a price, the quality and precision of cutting is worthy!
super
Good material, happy
Recommend!!!
Received in three days, it seems quite consistent for the price you have, fully recommended, lack to test
Take class!!!
Доставка быстрая. Муж рад
Ok
All as described, fast delivery
Order came quickly, in good condition. I'm happy with the purchase, I recommend the store.
It looks good, I 've been compensated because one piece was missing
Я доволен
Выбросил платформу (слишком маленькая), сделал новую из профильной трубы и листового металла 400х450 мм. Установил УШМ Интерскол с диском 180 мм (подошло без доработок). Добавил упорный уголок (большей длины), оставил штатный зажим. Теперь стало удобно резать и распускать листовой материал.
Got pretty fast, a week or a half to Mo. Haven't used yet
Very fast delivery, the machine is made qualitatively, in work did not try, just assembled and tried to fix the Bulgarian, everything is fine. Thank you.
The handle was broken from transport, request a return of 3 € for mango amount and they gave it to me, otherwise the product is OK.