We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love this wig, looks like in the description
Very nice
nice hair.
If you love a wig with more volume,this isn’t the right one but if you love one with less volume then you in the right place.
Perfect perfect perfect... very soft. I love it
I am simple impressed with this beautiful hair. I called all my friends instantly and tell them about the store so they can purchased it. the hair texture is soft and fits perfectly. it's easy to wear with anything u have. I even tried to wash it and it came out beautifully. I worked it for 5 weeks and I was still admiring how beautiful it's still is. thanks store for an amazing hair and I hope u can send me one with a good discount on the next go.
Hair is super soft but doesn’t bleach very well you can lighten it but it’ll look more brown then blonde
It's not 16 inches.
The size does not match it is too short
At first I thought it was a scam, thinking that human hair could not be so cheap. I bought this wig with the attitude of giving it a try. After receiving the goods, I was surprised, but I didn't expect it to be true. It is very soft and the quality is very good. So I don't know why some people in the comments will say that this is synthetic hair, or it may be a slander from competitors (this is my guess). I will recommend it to my friends and also recommend this store.
nice wig, I will order more
Too Black
30см.Парик симпатичный, из натуральных человеческих волос. Волос плотный, красивый. Классическое Каре Рекомендую. Надёжный продавец.
exactly as described, perfect hair
Maybe the wrong tracking number was given, but it does not affect the use of the wig. The wig looks a lot like that of the photo and is real human hair.
Very easy and cute .
I am really happy for the quality and viability thank you
Wig made of natural human hair, tight at the ends, good quality. Fully corresponds to the description. Recommend.
very beautiful wig,same as picture
The hair is very soft and good quality although it loses some hair
It looks just like the picture, the hair is very soft and silky is true to length which is great I would recommend
the Hair is very soft
I am very in love with this wig :) The quality is impeccable to the touch exactly as in the photo :) I recommend with pleasure :) thank you to the store
very beautiful hair
Very exceedingly loved it,
beautiful as describe
coming in 3 days,the wig is very beautiful.very good service.sincerely recommend!
The stores communicate very well and are very friendly. Wigs are also very good, this is a trusted store, I recommend it.
very cute wig,delivery fast.
It’s cute but does have a smell so definitely will need to wash before wearing it
I just received my wig today. So far it looks really good!!
amazing price,good wig!
I received tonight, well already the hair I have a little doubt but hey I will see again tomorrow, also what bothers me are the tips, the fringe that is provided strangely for my little face. The communication with the store was blah Blof but overall I recommend given the price, ah yes I liked the hat it tightens super well so no way that the wig flies.
I received my wig she beautiful but the only problem is the density, I add a bundle of wig length. They have specified that it is 130 density so if you are looking for a light wig you are in the right place but otherwise the Wick are really of qualities. So stopped the girls to put one or two stars because they specified that it is 130 density. I strongly advise you to buy but add a package of wick always from home.
Love it
Received in 10 days according to the description I recommend it to you
Very soft wig,recommend!
very lovely wig,little shedding,recommend this store
Same
I will not put the 5 stars because the wig is not faithful to the size, 16 inches it looks like 10 inches, I am very disappointed for that, when the rest it goes, the strands are of good quality and nickel color!
It was very fast and looking so cute thank you
Lovely wig, good quality. got it all fast.
Surprisingly good quality
fast delivery,gooood store!
Better than I expected, super fast delivery,
soft and natural
it's worth
very cute wig!It matches me well
nice wig
Smells a little