SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality
Buena compra, buen material, falta probar.
gut
Люфтит ужасно.Цена ей 100ка(
mmmm
It meets product specifications. Construction material is good quality and at good price. Good communication with store, answers queries and shipping was reasonably fast.
serious store, fantastic quality made, i can hardly believe it for the price, it really well manufactured with an nice pro finish (did not try it yet but looks perfect feet, ordered the 6th dec 2020 received today the 24th December 2020 just for Christmas. As usual unbeatable price THANK YOU CHINA. WDA (will deal again)
Item as in the description looks good workmanship I still try it
Instant shipping and delivery. Recommend
Looks solid. I haven't tried it yet.
Perfect thank you good store
The packaging of the goods is practically absent, following this, or for another reason, the detail received damage, (in some places, impacts are visible, or perhaps the part was compressed in the vise) they do not lead to his performance, but a little unpleasant...
Great, arrived fast
The product came wrong, after dispute the store made the refund of the money.
very good tool
Looks good. I didn't try it.
So far I did not have time to use it, in appearance a fairly high quality key, I took it so that I could tighten the center of the brake and the cassette.
Materiel de qualité
Very quickly came, for a week. Usually small packages are lost and go for a couple of months. The quality is still difficult to say. At first glance, the metal is good, which is actually, let's see in practice.
Excellent quality of manufacture.
As described
Fast delivery. Product quality!
Bon produit
Everything perfect, fits perfectly, tested with multi-brand cassettes
No problem, I have not tried the tool yet but a priori everything is OK! I will post a further opinion if I encounter a problem during the first use.
Excellent product and material, recommended
The tool fulfills its function perfectly, seems pretty strong the truth is that for the price you have I recommend, certainly a good purchase
Top product. I am very satisfied.
excelente
Pictures and dont think ~