SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Хорошие весы. Все как в описании. Упакованная, в коробочке. С обнулением веса. Для корма отлично. Быстро пришла.
No battery.
Does not weight accurate after using for 2-3 weeks
The product is as it comes out in the description. Very fast shipping, it took only 19 days since I bought it until the day it arrived. Very happy with the purchase. I recommend the store.
Item received relatively quickly and well packaged .... The store could have put the battery to allow the operation but nothing to say conforms to the description
Thank you very much!!! everything came quickly and qualitatively!
The product came as seen in the images, but I couldn't prove it, since it comes without batteries.
It's some kind of scales. The battery is not attached.
All compatible with description
All OK
Everything works. fast delivery. packed perfectly recommend
Works nice, but אחלה spoon
Good
As it appears in the image. I haven't been able to prove it yet, but quite in plain sight. It's come very fast.
Lacking the stack, and you can't unscrew to poterla put
It came very quickly and it's like the description. However the weight is not very accurate, sometimes it measures 1 gram or so
Nice
Very good
Quick delivery
MERIA naozaj fold perfekne
Файні ваги, працюють як і мусять.
Excelente and precise. Didn't came with battery
Pretty accurate. But to turn on, to draw, and then to figure out how much in the end you took-No. Either will not determine, or will be with great error.
good
Did not came with battery
Great thing, weighs well.
It works excellent, very good product.
Very good, not 100% accurate, but it’s enough. It didn’t come with battery. Shipping was fast
You stand easily
Too fast!
Good quality, lack to test
The product came very fast. The only problem is, I see that sometimes it's hard for you to take the exact weight measurement, out of it all right.
Ok
Very practical simple to use.
With precision to the gram, only I did not find how to zero the first 3 grams and now I will minus them. :) Excellent packing, fast shipment, store recommend!
Exactly as described
doesnt work properly
Is not very right.
Reçu rapidement
I use it to measure my puppy’s food. So maybe because it's too light, I don't think this is very accurate, I usually need to double-check a few times, and the number can change around 5g.
Fast delivery to the Post Office. Need battery.
Product arrived in perfect condition, well packed, the size is very good and convenient to handle. Still need test operation, battery and need buy.
parece óptimo mas não liga o que provavelmente não tem pilhas ou não fonciona? o que há partida é irrado pois se é novo tem que trazer pilhas.
It's not so accurate, so far I 've compared it at every moment with a normal balance, and at first they were the same value, but already with two days of use, No. It has differences of 5 grams up or down.
Great product. I liked a lot and recommend for all.
Good
It doesn't do much good. It's too small. And a little weak.
Although the packaging was crumpled, the spoon is in excellent condition, everything works
Not come with battery. Sent along a package with herbs.
Very good. It's exactly like in the photo received very fast