SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excellent item. the light is stronger than i expected, it does work very well. i ordered them as a backup light to combine with a small external battery, and needless to say, you can have light for days with this combination ! perfect for what i was looking for
All 5 PCs light well
Super. Good quality. Very brightenly. Thanks
All perfect, super good.
I arrived 3 days ago, light well, thank you.
Все работает как надо
Burn very bright, Super
светят но не греют)))), в повербанке 2 штуки светят хорошо и в разные стороны,
я доволен, светят хорошо для своего размера.
All OK, cool gadget.
Great thing. It seems like a small Pussy, but it lights better than a flash of some smartphones)))
Everything is fine
All as in the description shines brightly
Oh blll bright, excellent all work!!! Current consumption 80 Ma
Matches, OK! I did not communicate with the store.
Bright white light. As described.
Very bright. As an option for a podvashetka with a povebanka.
Order: 21.01.2021 Shipping: 22.01.2021 Last about blinding: 01.02.2021 Received: 17.02.2021 Belarus was not tracked at all. It came in an envelope with a navel. Put it in the mailbox. As a local light source, it will go. It shines so that it is quite bright, but for the tent it is quite suitable. The main thing is compactness. But there is a nuance: in some USB-connectors can "hang out" and not light up. (However: with all my powerbank-Ami worked normally.) Delivery -- fast (less than a month). I did not communicate with the store.