SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The lock looks good and feels sturdy. The locking mechanism is little stiff so to lock it you need to push it really well, i was expecting that i could slam it shut when the lever is open. the slot that goes to molle / pals lines is allso a little too small, so i had to twist the slot wings to get it on.
all working and sturdy
Excellent product very well made and worth every penny they also do the job really well thank you for a great shopping experience and great service.
Perfect little clips.
It doesn’t open and close easy.
They are as indicated in the description, install them in the backpack to see how long they last. The shipping time is bad, almost 2 months.
Very reliable
They work well!
Perfect and consistent with the description
Well fastened and kept. Excellent product, I recommend
Received within 2 weeks. Looks and feels sturdy.
It's okay.
Good carabiners. We just have to work it out. First they opened hard, then better. The truth is because of this there is a suspicion that it will not last long.
Plastic has doubts in strength.
Only 4 it came in the bag and not 5 as it is advertised. Other than that they seem to be ok.
Excellent Carabini, much good quality and price, much satisfied.
The goods as in the description. It was less than a month
A little hard unbuckle but overall approx. Price good. Color such as the picture.
Great product
Perfect carabiner that fits the molle system. To take your s gloves or your helmet in moments of rest
Parece buen material, pero el sistema de cierre no está muy conseguido, no hace bien click haciendo presión, es necesario pulsar el botón para cerrar el sistema.
Shvidka delivery. Dovoli city plastic.
Yakison Carabini. I'll tell you the story. Shvidka delivery to Ukraine. Recommend.
Good quality carabiners
Good carabiners for backpack
Great thanks
Good quality carabiners. delivery fast, track tracked.
Everything as described, requires a little more force than expected to latch and unlatch, but expect that to smooth over time. Just right for my plans.
Did not check
Great clips for strapping things on to molle bag. thanks store.
Perfect and good quality. Shipping to Canary Islands fast.
good good I recommend it
Right, and I had them in khaki.
All as described, thanks. Not used yet.. sent both green and black in one envelope!!! Top !!!
All as described, thanks. Not used yet..
Great
Delivery from payment to mail is 16 days. Combined with another package, so there was a track number. They look good. Weight five pieces-53 gr. Dimensions external 53x36x9mm. The internal dimensions of the hole under the bracket are 34x12 (in the center) mm. Slot for slings or ремня-24х2mm. Snaps normally, although the latch tongue has a small Bevel, it closes only too with the press of the lock. Lamb like a mug or a knife, a light flask to the backpack will hang off.