SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping fast. I liked the goods. The order is very satisfied. Thank you.
Large and good tags.
Thank you, the goods are good, I'm happy!
The product did not come but the money returned
Cool. Shipping fast. All 50 pieces in a set
Perfect
This is the second time I 've asked for this article. Everything ok.
Delivery was very fast, satisfied with the supplier.
Быстрая доставка в Эстонию, все в порядке, спасибо.
Thank you.
Many thanks, fast delivery, tags are excellent
Fine
Very quickly delivered order. the labels are excellent.
Exactly 50 grand. Very bright and large tags.
Thank you, it's done perfectly, I will order more
Good
Came quickly, the quality is good, everything corresponds to the description. The store is wonderful! And the goods too. Thank you!
Tags are excellent. That's the best I 've ever seen. Seller recommend.
Good quality goods. Seller recommend.
It's OK.
Goods consistent with the description
Straight. And given what it is, perfect because you don't have to wait for the machinery to work, etc. Very well presented and, most importantly, they seem good for what I 've asked for.
Thanks!
Good and even durable
Ok
The goods went for a month, did not communicate with the store, everything is whole, I advise you to buy
Pretty birochki. The plastic is dense, bright. No smell. Quantity is According. The size is normal. It will be appropriate to write the name of the plant. Roses, for example. And hang on a branch is convenient and take off, as the ring with the connector. Thank you.
super
Plastic dense, came quickly
Good quality thank you will buy more next time in differing colours thanks
The store sent the order quickly. Delivery 3 weeks in the city of Azov of the Rostov region. The parcel was tracked. I did not communicate with the seller. The labels are excellent, all as in the description. The order is very satisfied. Thank you.
Thank you very much to the store. Delivery mega fast. The product corresponds fully to the description and excellent quality
I ordered for a sample, I liked it very much, I will order more, because I need a lot of such labels
All very good, the store recommend
Бирки очень прочные. Доставка быстрая
заказ был быстро выслан ,пришло все в целости и сохранности!!! спасибо огромное продавцу !!!!
Excellent! Perfect goods. Thank you.
OK
Same as photo
Delivery days 10, all norms!
Good product. Not disappointed with the quality. Fast delivery. Thick plastic.
ok
great store !
Strong plastic, durable, I recommend
I did not receive the goods. The store sent in time. The mail was spinning my parcel from one compartment to another, eventually made a refund. very sorry. The seller responsible, opened a dispute and on the same day in the evening returned the money, although it is not guilty. I'll order again.
Two weeks to Moscow, an excellent result. Excellent tags, thick plastic, better than expected.
arrive in good condition
The goods did not come, the money was returned.
Item arrived promptly and as per description
ok polecam