SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To professional tools far away, sharp, but fragile with each slice
замечательные ножницы! общительный продавец быстро отвечал на сообщения.ножницы удобно сидят в руке, острые.филировка приехала розовая, но это её не портит.в комплекте бритвы в конвертах.
Item accurate as per describe. Seller is friendly and was fast in replying questions ask about product. Item is well package. Item arrive in mint condition. Every item is included in the sales ad.
Demoro demoro terrible service
At first glance normal China
<2en> very very long delivery it would seem that the store had a problem with the customs because it is Products cutting. <2en> but the package finally arrived and is of good quality!!
Came as the product description and the first to be be good quality product recommend
They look really good.
Nice set. Size looks good, not too big.
Good looks nicely packed
great
Fits well with the description but the only inconvenient is that it is a little small to pass your fingers in the scissors
Brutal! Very well packed! They look great! Your Highness mind recommended!
They 've taken too long to arrive, but they cut very well. Although shipping is slow, if you're not in a hurry, I recommend them.
Ótima tesouras
great
excellent
good item
Quality is not the best. At one angle they cut, under the other-no.
All as in the description.
Great product arrived in advance
They look good, but I haven't tried them yet.
All as described. Serious store, nice product
The goods came in 111 days, it is the longest delivery in the whole order history.:-D of course the reason was because of the pandemic. Track was tracked completely, received at the post office. Packed in a pu envelope and liner. The product corresponds to the description. In appearance is not bad quality. All cutting elements are sharp, scissors are well cut and adjustable. There are small defects, it is build quality, and metal filling, but it is not critical. The big bonus product did not come on time, the store returned the money, but due to the current situation during the pandemic, the seller thanked the seller for the goods and compensated him for. The seller is responsive, the goods are delivered in integrity and safety.
Very good set. Scissors Cut very well. If I had to take out a but it's that razors get a little heavy on me, probably until I get used to it.
How great.
The set received quickly, after 2 weeks was in the Nizhny Novgorod region They cut normally, but heavy. If you work on the stream will be tired hand. Seller recommend.
Amazing product
Thank you
to use only at home
Arrive quickly, conform to Product description
excellent quality and very good product. fast delivery
excelente llego muy rápido en bunas condiciones y completo lo recomiendo gracias
The article Mandato as described by me chosen I thank the supplier for his seriousness.
Amazing quality, fast delivery!
A tester
Very good and much above of my expectations
Super tools! I checked the scissors in the work,-it's cool. Very sharp and well adjusted. Recommend
Super thank you
Wyglada well fast delivery
Super
Брали набор 6". Состоящий из двух ножниц расчески и "пера". Качество ножниц за эти деньги просто потрясающее. В руке лежат удобно стригут очень лнегко. На всех ножницах есть подпркжиненный механизм регулировки прижима режущих частей ножниц. Вобщем рекомендую.
Description very accurate. scissors I really like. I order the second set. delivery is super fast. thanks to the store.
From November of the month there was a parcel. Took it on February 6th.
Long went a set, but it's good!
заказал 16/01, уже 03/02 забрал на Новой Почте, упаковано хорошо, качество отменное как для среднего сегмента, рекомендую к покупке!
perfect as described.
Just class
Average quality especially for the razor
Thank you