SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
No es para tirar cohetes, pero por el precio ta bien.
The parcel arrived quickly and without damage. Packed qualitatively. The store sent out a fast parcel that was very pleased.
Very quick delivery and good customer service
Well packed, quickly received and works very well!
The order came quickly, good quality. Thanks store
бинокли супер. пришли быстро, запакованы отлично, чтоб ничего не повредилось. качество отличное. за подарок спасибо. рекомендую продавца и товар!
Good binoculars
Sehr schnelle Lieferung, Artikel ist angekommen in Karton, Luftfolie und noch einer Kunststoff-Tüte, also sehr gut gesichert gegen die Lange Lieferung. Fernglas ,ist verarbeitet aus Hard Kunststoff, sehr Qualitativ, Gläser des Fernglases sind ebenfalls von sehr guter Qualität. Dieses Produkt und den Lieferanten kann ich ohne Bedenken, weiter Empfehlen .
Parfait!
Looks and works great, surprisingly fast felivery to boot. Definitely recommend if this is within your interests
Excellent for outdoor. My children like this binoculars. Seller is recommended for online shopping.
Very good product, they are super small and comfortable to carry, well packed and protected, their Ampliation is good a, x8 or similar, they are good material, also arrived very soon
Binoculars work, increases. But it is very uncomfortable to look at it.
It's getting pretty close. It is possible to distinguish people at a rate of 3 km.
The package has arrived very fast and very well protected, they look good. Not yet tested, good store
Very good like in description
Очень хороший бинокль,, мне очень понравился, дальность хорошая, компактный, для ребёнка очень удобен.
Price for rain rain terrific design may be different size the smaller, so to carry convenient following stock purchase with key
Binoculars top. equal all weighed!! See clear sharp items small distance huge!!!! it's packed well with case cute
Of the best stores
мне все понравилось. я дилетант с плохим зрением, но этот бинокль порадовал, настраивается, видно хорошо, в соседнем доме через окно протестировала неплохо) с тряпочкой для протирки. пришёл быстро. спасибо!)
Impressed with the binoculars. Sharp and clear and easy to focus yet small and easy to pack. They were securely packed and very well isolated from the risk of damage via the postal service.
Good quality binocular. Very fast shipping
Très beau produit, et robuste
Exactly as described. Very fast delivered
Спасибо большое качество отличное настроение очень хорошее
Not bad according to your money
Спасибо продавцу, бинокль супер!!! Доставка в Минск 22 дня. Упаковка очень хорошая, вакуумная. Продавец отправил в подарок тряпочку из микрофибры протирать стекла. Рекомендую товар и продавца.
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