SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super. Thank you.
Came not broken, well packed, Stack Mean thickness Lo. I did.
Like. On the picture
very good
Excellent jars in appearance. Not yet used
Jars are very good, all as in the description, packed well securely, delivered all intact
More than I thought.
пришли все целыми, каждая завернута в пупырку. очень удобные в применении.
very good quality. now all spices all well organised. thank u.
parfait
OK
The spice jars are very nice. The packaging is very good and secured. I recommend to buy from this shop.
Very cool jars. Stickers took separately) for the entire collection only 3x seasoning is not enough)
Thank you, packing is super. Bottles good producer recommend. In Germany received in 2 weeks.
Super produits!
Exactly what I wanted thank you
Just like the pictures, better than expected. I'm coming very fast. I'll buy again
Quality goods, very convenient containers for spices.
They're great, I love them!
Good ones. Perfect size. Packing is generous.
Jars are super. Mega came fast. Faster than all orders taken together. Im happy
Recommend! As in the description!
Beautiful size spice jars and good looks
Excellent, very comfortable. Thank you
Excellent product, packaging at the highest level, I recommend the store
Super pots !
Broken will not well received.
Very little bit sucks
Come in a box. Well packed. Cool and quality. The price is according to the quality
Fast delivery I recommend
Jars are lovely, but were packed badly. Ordered 12 pieces, one in transit broke down. The store for a partial refund (for 1 broken jar) agreed immediately. I recommend the product, but ask to pack more carefully.
It came quickly. Jars are good. But I did not like the fact that the inside of the lid for some reason is finished with plastic. Specially chose jars with a metal lid to exclude plastic. And then he's inside :( and it's uneven. This reduces quality.
Excellent jars for spices! The goods was very well packed for transportation.
They just as I expected....very useful
Uncle store Jars чудовi
Similar to photos
All as in the description. Very fast came
Good ones. And the main thing is whole. Since from the glass))
I recommend, very cool jars
Jars are ideal, excellent, then what you need
Excellent jars. Hold a bag of seasoning, though it seems the lid is flimsy, check how they behave.
Good quality product and fast delivery. Thank you!
Perfect, I'll order more to complete the entire assortment of spices.
Rapid delivery. Product OK
It came very quickly. I recommend all the whole producer.
The jars came intact. Packed well. Covers are quality. Twist tightly. They won't. The top layer of the lid which adjusts holes for sieving does not turn around. Fixed well. The quality of the jar is excellent. The walls are even.
I liked them very much, they are exact measurement for speciality, glass and rotating lid with various positions in aluminium. I'll buy more.
Excellent loved…
Chic jars. Whole. It's been a long time.
Very good jars