SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods of Shvidko. I didn't vikoristovate myself, I didn't stick it on the first glance and it's good to stick it
Ordered Aug. 2022. The store sent the order the next day. On September 13, he took the parcel at the post office. The track was with simplified tracking. At the shipment stage from China to Russia, 2 of my parcels combined into one and assigned a new track number with full tracking. The width of the ribbon is the same as the one ordered (2.5 cm x 5 m). Stretches and sticks well. Lasts a few days, if necessary. The skin on the leg did not irritate. On water resistance did not check. At the time of order the price was 88R. Unfortunately, the seller later raised the price more than 1,5 times. I write a review on November 7. At the moment the price is 1,38 $, and in rubles 145,81. While the dollar exchange rate is 61,2 rubles. I did not communicate with the seller.
Arrived in the estimated time. Good delivery, communication, good price quality ratio. The color corresponds to the one in the photo. We use them for CrossFit workouts.
Delivery to me 1 million! All grazd on the Whiglyad! Glory to Ukraine!
Perfect, it reached me in less than a month to the Canary Islands and in perfect condition.
Very cool tape, I use it as a patch, very comfortable on the bend, on the fingers, and so on. It does not cause allergies, although my skin is sensitive and many plasters are allergic.
Weak adhesion, could be better.
As expected
Thank you very much, arrived on time and all. There are two of them, already left, very good.
Thank you for the good product
Perfect fast shipping recommended
Does 2 months that should receive the order still nothing, not accept open dispute, neither the delivery girl of my country to respond. As can see no photo for sending
Good tape, glued well.
I recommend I use it for the face a long time ago and for me they are the best I have bought to put it every night and it is impressive the results look in the photo and I am 48 years old impressive
Great and stretchy quality
Shipping to M. O. In the five 20 days. Packaging simple package. According to the description. No damage. It looks good. In the case I will try later. So far everything is fine.
ok
Good Elastic tapes, I order for the second time. Hold up well. Very fast delivery.
Kinesiology tape as the description, it comes squared inside to be able to cut it, it remains to try it