For Packaging Issues, Delivery Time, And After-Sales Issues, Please See The Bottom, Or Consult Online Customer Service.
Size:Please Refer To The Picture Description In SKU, You Can Also Refer To The Detailed Page Picture Or Consult Online Customer Service
Product Description:It Is Fired At High Temperature, Refined Ceramics, Thick And Stable, With Novel Patterns, Fashionable Texture And Advanced Design Ideas, Making The Ashtray Unique.
1.If You’Re Satisfied With Our Products And Service, We Will Appreciate It (Item As Described 5 Stars, Communication 5 Stars, Shipping Time 5-Stars).
2. If The Products You Received Was Damaged Or Wrong Styles, Please Don’T Leave Any Negative Feedbacks First, Kindly Please Contact Us,We Will Deal With It And Work Out The Best Solutions, Your Satisfication Is Our Motion To Do Better.
3.We Cooperate With Official Logistics, And Some Products Participate In Damage Package Compensation Services
4.We Respect The Opinions Of Every Customer, If The Style Is Wrong, We Can Send The Product Again For Free
5.We Have The Most Attentive Packaging, With Black Bags Or Yellow Tape On The Periphery To Ensure The Privacy Of The Product. Bubble Columns Or Bubble Films Are Used To Minimize The Damage Rate.
Shipping And Return Policy:
1.We Are Committed To Providing The Best Products For Global Buyers. Each Product Will Be Tested During Purchase And Storage.
2. We’Ll Generally Proceed Orders Within 72hours Once The Payment Is Received.If The Speed Is Fast, There Is Also The Same Day Shipping
3. China Post Ordinary Small Packet Plus And China Post Registered Air Mail Takes Estimated 15-60 Days.
4. Recommended Shipments: Aliexpress Standard Shipping–More Stable,Safer,Faster.
5. We Accept Returns And Refunds Within 15 Days After Order Completed, Please Contact Us.
6.We Prioritize Cooperation With Quality Logistics Companies To Ensure Speed.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.