We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well my child is very happy. Use is easy
ок
It was arrived past 17days to the Czech Republic. It plays good.
Everything is fine! Corresponds to the descriptionism.
Great mp3 the quality of the price is esceptional
okey
It's a very nice player. But it took a long time before it was on its way.
good!
High quality product
Defective product by the manufacturer. I contacted the store but he pretended nothing had happened about the defect by not pronouncing himself. Aliexpres does not consider shipping defect because I opened the dispute after three days of product arrival. I have no money to advance to pay back everything. Incorrect seller
Got it fast. It's hard for me to figure it out. The instruction is missing. Intuitively, everything is not clear yet. Since, the player is only needed for audio books, somehow sorted out...
I am 100% satisfied!! The mp3 is exactly like it is shown!!
thank you, all ok
Отличный звук!
In general, corresponds to the description-compact, stylish, the overall sound quality is not inferior to the players of more expensive brands. From the objective minuses: small defects in the Assembly-if on the left side the screen is tightly included in the body, with the right it fits out to 1mm (to try to adjust When listening to songs at the same time and passing through the menu, the sound will stick on each press of the key. From subjective minuses: After a long use of models with a lot of buttons, navigation seems uncomfortable-the transition in a separate menu to increase the volume, it is impossible to quickly throw throw song You get used to it relatively quickly, but the models with a lot of buttons still feel ergonomic. The quality of the picture on the screen performs its utilitarian functions, but at the same time, it is noticeably inferior to the models of more famous brands of ten years ago,
Everything is fine. fast delivery
Received very happy with my purchase, to see after use hoping not to be disappointed
Good quality. Nice sound.
ALL OK. THANK YOU. REGARDS.
Yud. shgnzhsm
The product leaves something to be desired.
He has arrived in 15 days in Barcelona. The product is as described. Menus can be put in several languages, including Spanish. It does not include box, which I think should be indicated as it is important if you want to give it away. It includes a microUsb cable for charging and headphones. The sound is good. It includes Speaker but if you want to listen to the radio, you need to connect the helmets (which make antenna). Just connecting it to the computer detects it and it's easy to copy music into it (16GB capacity of my case, expandable by microSD). Worst of all, it's the navigation menu, although moving around with the physical buttons is not difficult.
Really nice.
Excellent
I like everything so far. Fast Delivery
So-So player. Navigation inconvenient, barely found where the volume control, etc. Etc Price to him P. 500. The sound is worse than on the phone Poco X3
.
Meets my expectations. Thank you
Everything is like in the description!
Excellent.
Reçu, pas testé.
неделю слушаю и сложные впечатления...когда он пришел он мне не понравился дизайном ...мне показалось что он не проработает долго и вообще...потом мне он стал нравится все больше и больше...плюс у него есть колонка сзади и можно громко слушать музон и книги...и с каждым днём он радует все больше и больше))))
Good
He arrives in 1 week. No Customs problems. The USB cable is not good, better to take another one around your house. Helmets, better change them even if they do. I don't think it's gonna last long, but we'll see. Generally quite acceptable.