SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super quality I am very satisfied. Fast tech delivery in 2 weeks
Shipment szła almost 2 months..
Super
Good afternoon! As always, everything is fine, I order the second time. The first time I ordered in size M, in it the top is tight, this time I ordered the top L bottom M, does not press everything perfectly! On the growth of 172 sat well. After washing behaves well, I wash on my hands. I ordered a suit 27.12, came 18.01 through DPD.
Fast shipping, comfortable. Will order at least one more.
супер!
Top
Neither color was sent, gray instead of black, also with 2 holes in front on the leggings
Size L, 90 chest, 100 hip very comfortable and elastic
The costume came in 8 days!!! Approached perfectly! Color as in the picture. I'm very happy!
Very fast delivery, this was my 2 nd order and will order more for sure.
Nice suit. Not transparent.
ואוו item perfect speaker bomb. Came within one week to Israel
Quality is super. Motivates to classes
На размер 42-44 заказывала размер s, подошёл отлично . Мягкий, приятный к телу костюм, одевала пару раз всего. Топ не плотный, под него нужно будет спортивное белье . Цвет такой же как у продавца на фото.
Love it
The suit is super, size in size, very comfortable, good traction, ideal for yoga and stretching, the only long delivery more than a month)))
Height 173 Weight 55 Size S Recommend heat!!! Came within one week.
Great kit. But under rashgart it is worth putting on a top (otherwise shines through) and leggings shine through. Quality is super! Size s took on height 168, parameters approximately 85/70/96. I sat perfectly.
Chic Suit!!! Excellent quality!!!
Костюм супер! На 88-70-98 взяла М, топ хотелось бы посвободнее (L), тесновато в руках, а леггинсы взяла бы (S), тк в талии чуть свободные. Продавец отправил быстро, но почта России - это нечто! Сначала они отправили товар в Приморский край, там он пробыл 2 нелели, потом в Новосибирск, пришлось писать им не очень хорошее письмо и о, чудо! В течение 2-х дней он был уже на почте! В общей сложности 55 дней костюм был в пути до Хабаровска!
Quality rare small sizes I 36-38 took לארג׳ (L) drop big but perfect
The suit really liked, good. Came to Voronezh for 3 weeks, thanks to a polite store
Wow came incredibly fast, excellent set such as which image, the fabric looks very good quality and very soft. I'll upload pictures when I try! Super recommend the store and your store, I give you 10 stars, I'll keep buying from your store!
Perfect perfect משולם came within one week וקיבלתי gift rubber bands for hair
Quality is super. Only for size 44, I would take m. S top small for size 44.
Very fast delivery
Very cute and fits just right
The product is exact, the super good fabric, I will repeat the color again is very subtle really beautiful!
Fast delivery, good quality
Amazing set! Not transparent and delivery in perfect condition! I arrive before the estimated shipping date!
Great Quality.