SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All good
Works but unresistant appearance
Everything came whole, although the box shows that during transportation it was tried to fold in half. Tested, all functions work.
The goods came quickly, checked it works. Seller recommend.
muito bom, conforme anunciado e super rápido a entrega.
Arrived to Israel in a one week. Packed well and as described, working fine but the temperature seems to be not accurate, actual output is lower then showing on the monitor but still OK.
Приехало очень быстро. Рабочая станция . Компактная и удобная в использовании...
As long as it seems OK.
I liked everything. Very compact set, for rare use the most it. The only inconvenience on all such Fens is the poor removal of attachments after warming up, they are jammed.
Excellent hair dryer, thanks to the store
Great product. Best quality
Excellent, works, delivered quickly.
Arrived fast, excellent quality
все устраивает
товар пришел ненадлежащего качества. продавец быстро вернул часть денег.
Arrived early
Seller sent by track LC ** CN, all tracked. It came up pretty quickly as soon as the Customs went through. Packing is super. The box is dense, and the hair dryer and power supply itself are additionally in still small boxes. Ie packed Nice. The store is not that responsive, but you can communicate. The body of the hair dryer and BP to the touch is cheap plastic. But the power cord is included tightly, does not hang out, the hair dryer connector is also tightly fixed. And on the very BP also rubber legs-pleasantly pleased. Temperature and air flow are adjustable. And the hair dryer automatically turns off on the stand. For those who like me-for the first time-when placed on the stand turns on the maximum flow and the temperature gradually drops on the screen to 100, and seconds after 5 seconds,. When you take it in your hands, it turns on again. I do not know if it will stay in permanent mode for a long time, but for the pen sample should be perfect
nice tool
perfeito! chegou antes do esperado e funciona corretamente!!!
Good product, working fine :).
Станция очень понравилась, работает хорошо, очень удобная. Продавцу спасибо.
We work in the same spirit brothers
Norms
Thanks!
10 days shipping from Spain, it's supposed to be 3 days long.
Everything came very quickly. In 8 days. Received in the Department of Sberbank. In appearance, everything is very super!!!! The salesman sent everything instantly. I advise you to buy from him
Rychlé dodání, VŠE OK
It came in two weeks in Postamat. Packed in a cardboard box, everything works. The temperature holds fairly precisely, +-10 ℃ at a distance of 1 cm from the nozzle, which is not very bad.
Got it
Thank you! Great kit!
Товар пришёл быстро. Всё работает. Спасибо продавцу!
Everything works fine thanks
The goods were ready for shipment for several days. Got there fast enough. Against the background there was a factory marriage, not to the end and with a prrecos pressed tip. I contacted the store, but he will not read the message for four days. I had to disassemble the hair dryer, make a punch out of a piece of pipe and a board with a hole. Pressed the tip, everything works. In the rest there are no comments.
Works, all norms
Spothank you