We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice, size as you mention, bring your battery and charger, your bracelet to handle the vehicle, bring a screwdriver and manual, arrived fast, I still don't try it, we hope it works very well!!!
The item arrived well and without damage. The car is very beautiful. Control is effective and differentiated. The car rides very well and is able to walk in the water and also to walk on both sides and this is amazing!!! I recommend this item and recommend the store!
The product is very good, fast, it lasts long battery time, it really works in the water and it goes up to long distances without problem. The box came well kneaded, but without any damage to the product.
The packaging condition is middle and lower. Product condition is good. Very good cost cost.
It's fast. It's sturdy.
Chudova car, drive in the capture, I recommend.
Great product is very satisfied the watch and very easy to control just read the description and translate it is very easy I will give my cousin as gift arrived in 15 days I very much enjoyed note 10
I have shipped quickly and it works very well
Completely good for.
Very good the quantity of the product recommend
Very good, arrived very fast. Working perfectly so far.
Perfect is at the top quality. A veritable machine Delivery was fast too.
Everything excellent, the cart measures 14x14 CM. It is small but the price is worth it
Very good cart! I loved super satisfied
Product arrived on time and I'm going to battery for my son to play.
I tested the toy and it really works! I just did not test the capacity of the same as it is for gift. Recommend!
Great product arrived all day in perfect condition congratulations to the store good even great