SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect product
все нормально, все так как заказывала.
Product corresponds with pictures. Works well.
super snelle levering
The goods did not receive, it's a pity, the store is not responsible, as the parcel came to Russia and all the cabin, our mail as always on,, altitude. ". The seller is reliable, immediately offered to open a dispute on the return of funds and after a day the money was transferred to the card, that's how well it works, for this 5 +
Greatest garlic crusher I’ve ever used. Easy to hold. Easy to clean. Crushes all sorts of things like lemongrass and ginger
The device gets stuck many times and is not really comfortable to work with
Bien
Good quality!
Punishable but practical
5 stars. Product arrived in good condition
poor delivery time.
Thick steel
Looks exactly like on the picture.
Does not look very good quality
I like it very much. Thank you.
Cool thing. As long as it's for garlic. I plan to try to use for vegetables for the baby at the beginning of complementary feed, so that the blender does not wash for the sake of several spoons)))
Long delivery .... Everything has come
All bestens
goed
Item arrived broken but was refunded thank you
is precies zoals beschreven en werkt perfect. Ik ben er erg blij mee!
delivered 8.03.2021....ok
Super!!!
The product corresponds to the description.
ok
Corresponds to the description!
Excellent
good
Is very good, is rugged, is as discretion. Enjoyed. Long time, but sure that not store's fault.
Exactly as advertised. Nice quality. Arrived in France in 7 days.
nice packed, great product, thank you, i recommend this store
Mooi
Firm serious the board
Solid metalwork, feels very durable. Havent tried it with garlic yet. Very long shipping time.
Just as described.
Waited only for the exact description of the goods, not the goods money returned, thank you
Scratched.
пришла быстро целости продавца рекомендуем
Werkt prima
He is good and firmly
nice
Beauty of the device.
It came for 1.5 months to the Czech Republic. I didn't. Then I will add a review
Meets my expectations. Easy up myję
OK
great!
Very Good
Полностью совпадает с описанием
Paráda